Patient Access Specialist

Cook Children's; Fort Worth (TX); In loco; USD 36.000 - 54.000; Part-time

Descrizione del lavoro

Cook Children’s in Fort Worth, TX seeks a Patient Access Specialist I to facilitate the patient registration flow in the hospital/clinic setting. The role emphasizes strong customer service, accurate documentation, and effective communication with patients and families.

Responsibilities include explaining consent and compliance documents, understanding insurance benefits, and assisting with revenue cycle tasks. Prioritize patient access and confidentiality in a fast-paced environment.

Competenze

• HS diploma or equivalent.
• 1 year healthcare experience in physician office or hospital.
• Strong customer service skills.
• Understanding of revenue cycle and financial resources for patients.
• Knowledge of HIPAA, Payers, and patient rights.
• Detail oriented with clear communication.

Mansioni

• Facilitate patient registration and flow at hospital/clinic.
• Explain and present legal and compliance documents to patient.
• Balance cash reports and basics of insurance benefits.
• Maintain confidentiality and assist with financial resources.

Conoscenze

Customer service

Healthcare experience

Communication

Insurance basics

Cash handling

Formazione

High School Diploma or equivalent

Strumenti

Basic computer skills

Descrizione del lavoro

Patient Access Specialist# Careers at Cook Children's## Patient Access SpecialistApply: Fort Worth, TX: Part time: Posted Today: JR-119735**Location:**Dodson Medical Office Building**Department:**Admitting/Registration**Shift:**First Shift (United States of America)**Standard Weekly Hours:**20**Summary:**The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area.Education & Experience: * High School Diploma or equivalent.* 1 year of Healthcare experience in a physician office or hospital setting.* Strong customer service skills.* Understanding of the revenue cycle and all appropriate financial resources for patients.* Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.* Detail oriented.* Professional and clear communication.* Working knowledge of computer skills.* Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay.* Basic ability to balance cash reports.* Basic understanding of legal paperwork.* Basic typing/keyboarding.* Insurance experience preferred Hours: * **Monday to Friday:** 7:30am to 11:30pm* **Monday to Friday**: 11:30am to 3:30pm**About Us:** Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.