Patient Access Specialist

Boulder Community Health; Boulder (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Patient Access Specialist to join their team at a renowned cardiovascular care center. This role involves greeting patients and visitors, managing appointments, and ensuring a smooth patient experience. You will play a crucial role in the healthcare process, assisting with patient inquiries and maintaining accurate records. The organization offers a supportive environment with comprehensive benefits, including health insurance, paid time off, and education assistance. If you're passionate about patient care and looking to make a difference, this opportunity is perfect for you.

Benefits

Health insurance

Dental and Vision insurance

Paid Time Off

Education assistance program

Retirement plan with matching contributions

Employee Assistance Program

Short-term and Long-term disability coverage

Wellness programs

Life Insurance

Free retirement planning sessions

Qualifications

• High School diploma or GED preferred.
• Reception experience and coding experience preferred.

Responsibilities

• Greet and assist patients and visitors courteously.
• Check in patients and manage medical records.
• Schedule appointments and maintain lobby order.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Graduate or GED

Tools

Electronic Health Records (EHR)

Word Processing Software

Job description

Patient Access Specialist - Boulder Heart
Boulder Community Health, Boulder, CO 80303

$19.00 - $26.38 an hour - Full-Time Days, 40 hours per week

Boulder Community Health is seeking a Patient Access Specialist who, under general supervision, greets, instructs, directs, and schedules patients and visitors.

About Boulder Heart
Boulder Heart is a renowned cardiovascular care center serving Boulder and the surrounding communities, providing comprehensive heart and vascular care. With a team of highly skilled cardiologists and healthcare professionals, Boulder Heart offers a full spectrum of services, from preventive cardiology and diagnostic testing to advanced treatments for heart disease, including interventional procedures and cardiac rehabilitation.

Benefits:

1. Health insurance, including a FREE employee-only option
2. Dental and Vision insurance
3. BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
4. Short-term and Long-term disability coverage
5. Health and Dependent Care Flexible Spending Accounts
6. Retirement plan with BCH matching contributions, and discretionary lump sum contribution
7. Paid Time Off
8. Education assistance program
9. Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
10. Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
11. Free one-on-one retirement planning sessions
12. Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications:

1. High School graduate or GED preferred
2. Prefer one-year reception experience
3. At least six months coding experience preferred
4. Word processing and computer experience preferred

Responsibilities:

1. Greets patients and visitors in a prompt, courteous, and helpful manner.
2. Checks in patients; verifies and updates necessary information in the medical record and into the computer. Checks out patients.
3. Collects payments from patients.
4. Assists patients with questions about their accounts.
5. Escorts patients to exam rooms or labs when needed.
6. Closes Cash Drawer at the close of business.
7. Schedules patient appointments in the HER, following office scheduling policies.
8. Maintains lobby in a neat and orderly manner.
9. Answers phone, screens calls, takes messages, and provides information.
10. Screens visitors and responds to routine requests for information.

About Boulder Community Health:
Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado. It provides comprehensive medical services to the Boulder County community, including acute care, emergency services, and outpatient care. BCH operates several facilities, including the flagship Boulder Community Hospital, and offers a wide range of specialties such as cardiology, oncology, orthopedics, and maternity care.

EOE/Affirmative Action/Drug-free workplace.
BCH will never conduct interviews or ask for employment documents via text.
This position has no close date. Applications will be accepted until the position is filled.