Patient Access Solution Consultant

RXinsider LTD.; Nashville (TN); On-site; USD 100,000 - 150,000; Full time

Job summary

RevSpring is seeking a Solution Consultant to help design, implement, and optimize solutions for estimates, eligibility, authorizations, orders, and discovery processes. You will bridge technical and operational needs to achieve client goals efficiently and effectively.

You will collaborate with Product, Sales, and Support to ensure seamless delivery, provide demonstrations, and train clients on adopted solutions. Strong industry knowledge is essential.

Qualifications

• Understanding of healthcare operations, revenue cycle, or claims processing.
• Excellent communication and presentation skills.
• Experience with SaaS technology and system integrations desirable.
• Analytical with strong problem-solving and attention to detail.
• Experience in consulting or client advisory roles.
• Knowledge of healthcare regulatory standards and compliance.

Responsibilities

• Collaborate with clients to understand workflows related to estimates, eligibility, authorizations, orders, and discovery processes.
• Analyze client requirements and design tailored solutions aligning with operational objectives.
• Provide detailed product demonstrations and technical explanations to clients.
• Lead discovery sessions to identify pain points, opportunities, and system integration needs.
• Develop and present project proposals, timelines, and cost estimates for implementation.
• Work with Product, Sales, and Support to ensure seamless solution delivery.
• Offer subject matter expertise in claims management and revenue cycle workflows.
• Stay current on industry trends and compliance impacting eligibility systems.
• Train clients and internal teams on implemented solutions.
• Troubleshoot and resolve technical or operational challenges.

Skills

Healthcare operations

Communication & presentation

SaaS integrations

Analytical mindset

Consulting/client advisory

Regulatory compliance

Education

Bachelor's degree

Job description

Job Title: Solution Consultant

Job Summary

The Solution Consultant will play a pivotal role in delivering exceptional client experiences by supporting the design, implementation, and optimization of solutions focused on estimates, eligibility, authorizations, orders, and discovery processes. This role bridges technical and operational expertise to ensure clients achieve their business goals efficiently and effectively.

Essential Functions

• Collaborate with clients to understand their workflows and business needs related to estimates, eligibility, authorizations, orders, and discovery processes.
• Analyze client requirements and design tailored solutions that align with their operational objectives.
• Provide detailed product demonstrations and technical explanations to prospective and existing clients.
• Lead discovery sessions to identify client pain points, opportunities, and system integration needs.
• Develop and present project proposals, timelines, and cost estimates for solution implementation.
• Work closely with cross-functional teams, including Product, Sales, and Support, to ensure seamless solution delivery.
• Offer subject matter expertise in claims management, revenue cycle processes, and healthcare operational workflows.
• Stay current on industry trends, regulatory requirements, and technological advancements impacting eligibility and authorization systems.
• Train clients and internal teams on implemented solutions to maximize their adoption and success.
• Troubleshoot and resolve technical or operational challenges, ensuring client satisfaction.

Minimum Requirements

Specific Job Skills:

• Strong understanding of healthcare operations, revenue cycle management, or claims processing.
• Exceptional communication and presentation skills, with the ability to explain complex concepts clearly.
• Experience with SaaS technology and system integrations is highly desirable.
• Analytical mindset with strong problem-solving skills and attention to detail.
• Proficiency in [specific software/tools relevant to the role].
• Previous experience in consulting or client advisory roles.
• Knowledge of regulatory standards and compliance in healthcare settings.

Education:

Bachelors Degree preferred

Experience:

5+ years of experience in a client-facing role involving estimates, eligibility, authorizations, orders, or related processes.

Supervision:

N/A

Certifications:

Certification in [e.g., Project Management, Lean Six Sigma, or other relevant fields].

Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.

Physical Capabilities: Standard categories

The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Note:

This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.