Patient Access Services Representative

Northwell Health; Town of Huntington (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Northwell Health is seeking an Insurance Verification Specialist to perform complete verification checks on health insurance coverage and gather financial demographic information from discharge planners and outside referrals. You will promote service excellence and collaborate with nurses to update insurance details.

The role requires 1-3 years of relevant experience, a high school diploma or equivalent, and strong customer service and communication skills.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
• Hospital experience, preferred.
• Excellent customer service skills, preferred.
• Strong verbal and written communication skills, preferred.

Responsibilities

• Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals.
• Verifies all required insurance information, including primary payor data.
• Notifies Nurses of any change in insurance information, as needed.
• Provides information on all insurance coverage and any patient financial responsibility to discharge planner.
• Completes all required elements of the insurance verification form.
• Enters verified insurance information into computer.
• Acts as a liaison between verifications and reimbursement.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Skills

Customer service

Verbal communication

Written communication

Hospital experience

Education

High School Diploma or equivalent

Job description

Job Description

Performs a complete verification check on all health insurance coverage. Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. Demonstrates and promotes service excellence at all times.

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Job Responsibility

• Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals.
• Verifies all required insurance information, including primary payor data.
• Notifies Nurses of any change in insurance information, as needed.
• Provides information on all insurance coverage and any patient financial responsibility to discharge planner.
• Completes all required elements of the insurance verification form.
• Enters verified insurance information into computer.
• Acts as a liaison between verifications and reimbursement.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
• Hospital experience, preferred.
• Excellent customer service skills, preferred.
• Strong verbal and written communication skills, preferred.
• Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).