Patient Access & Services Coordinator

PT Solutions Physical Therapy; Carmel (IN); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Career progression

PTO & sick leave

Race entry reimbursement

Job summary

PT Solutions Physical Therapy in Carmel, IN seeks a Patient Service Coordinator to be the essential link between patients, providers, and insurers. You will verify insurance, secure authorizations, schedule appointments, and support the care journey with empathy and efficiency.

The role offers full-time hours, competitive pay ($18–$20/hr), and opportunities for professional growth within a nationwide practice. Join a mission-driven team recognized as a USA Today Top Workplace.

Qualifications

• 1-2 years of customer service experience (healthcare preferred).
• Familiarity with HIPAA guidelines and patient data confidentiality.
• Ability to coordinate with patients, providers, and insurers.

Responsibilities

• Reconcile patient payments and amounts billed.
• Verify insurance coverage and obtain authorizations.
• Coordinate referrals and scheduling to keep care paths moving.
• Maintain relationships with patients, providers, and internal teams.

Skills

Customer service

HIPAA compliance

Insurance verification

Communication

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy in Carmel, IN seeks a Patient Service Coordinator to be the essential link between patients, providers, and insurers. You will verify insurance, secure authorizations, schedule appointments, and support the care journey with empathy and efficiency.

The role offers full-time hours, competitive pay ($18–$20/hr), and opportunities for professional growth within a nationwide practice. Join a mission-driven team recognized as a USA Today Top Workplace.