Patient Access & Scheduling Specialist - Part-Time

Phelps Health; Rolla (MO); On-site; USD 19,286 - 24,796; Part time

Job summary

Phelps Health in Rolla, MO is seeking a part-time Patient Services Representative for the Rolla Walk-In Clinic. You will greet patients, collect demographics, assist with appointments, verify insurance, and guide them through the intake process.

Responsibilities include handling phones, scheduling, entering data, collecting co-pays, and maintaining HIPAA confidentiality. A high school diploma or GED is required, with six months of office or healthcare experience preferred; BLS certification

Qualifications

• High school diploma or GED required.
• Six months of office, call center, or healthcare experience preferred.
• Graduate of a medical receptionist program or two years in healthcare preferred.
• American Heart Association, Basic Life Support (BLS) certification required.

Responsibilities

• Greet patients and collect demographic and insurance information.
• Verify insurance coverage and assist with referrals/pre-authorizations.
• Schedule appointments and update patient records.
• Collect co-pays and explain financial responsibilities.
• Maintain HIPAA confidentiality and assist patients with online portal.

Skills

Customer service

Data entry

Phone support

HIPAA compliance

Education

High School Diploma or GED

Medical receptionist program graduate / healthcare experience

Tools

EHR system

Online patient portal

Job description

Phelps Health in Rolla, MO is seeking a part-time Patient Services Representative for the Rolla Walk-In Clinic. You will greet patients, collect demographics, assist with appointments, verify insurance, and guide them through the intake process.

Responsibilities include handling phones, scheduling, entering data, collecting co-pays, and maintaining HIPAA confidentiality. A high school diploma or GED is required, with six months of office or healthcare experience preferred; BLS certification