Patient Access & Scheduling Specialist II

Foundation Health; Fairbanks (AK); On-site; USD 29,000 - 42,000; Full time

Job summary

Foundation Health is seeking a Registration Rep II to greet patients, complete registration, verify insurance, collect deposits and co-pays, and explain financial policies. The role emphasizes accurate documentation and collaboration with billing to maximize reimbursement and service quality.

The position supports multiple areas within the department and requires strong communication and cross-functional teamwork. Full-time days, 40 hours weekly, with on-site work at FHP facilities.

Qualifications

• Requires a high school diploma or GED and 2+ years in medical office work.
• Strong interpersonal, oral and written communication skills.
• Ability to understand medical terminology and insurance concepts.

Responsibilities

• Greet patients and families and conduct patient registration.
• Verify insurance, obtain authorizations and customer signatures.
• Provide financial counseling and explain payment options.
• Document information in patient records for accurate reimbursement.
• Act as a liaison between patient, billing, and payor to improve receivables.

Education

High school diploma/GED or equivalent

Tools

Microsoft Word

Excel

Database software

Job description

Foundation Health is seeking a Registration Rep II to greet patients, complete registration, verify insurance, collect deposits and co-pays, and explain financial policies. The role emphasizes accurate documentation and collaboration with billing to maximize reimbursement and service quality.

The position supports multiple areas within the department and requires strong communication and cross-functional teamwork. Full-time days, 40 hours weekly, with on-site work at FHP facilities.