PATIENT ACCESS SCHEDULING SPECIALIST |FULL-TIME DAY SHIFT (22443)

Bergen New Bridge Medical Center; Paramus (NJ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Tuition reimbursement

Job summary

Bergen New Bridge Medical Center in Paramus, NJ is seeking a Patient Access Specialist to coordinate scheduling, registration and insurance verification across hospital services.

The role requires 2–3 years scheduling experience, knowledge of medical terminology, and strong communication and interpersonal skills. We offer a comprehensive benefits package, paid time off and opportunities for tuition reimbursement.

Qualifications

• 2–3 years scheduling experience.
• Working knowledge of medical terminology.
• Proficiency in insurance verification and collection.

Responsibilities

• Responds to calls from physicians, clinics, patients, and ambulatory services in a courteous manner.
• Registers hospital-wide services into the online registration system.
• Enters demographic and financial data for accurate records.
• Reviews Same Day Surgery procedures for proper authorization and scheduling.
• Keeps informed of scheduling, registration, and implants process requirements.
• Advises on insurance requirements and charges; determines if co-payment is due.
• Collaborates with service lines and OR Scheduler for changes or cancellations.
• Cross trains in registration and admitting areas as needed.
• Maintains professional customer service standards and follows policies.

Skills

Scheduling experience

Medical terminology

Insurance verification

Communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Job Category: Business Office/Clerical

Requisition Number: PATIE009516

• Posted : August 11, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Join Our Team at Bergen New Bridge Medical Center!**

We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for a Patient Access Specialist.

Responsibilities:

Responds to calls from physician offices, clinics, patients, and/or other ambulatory services in a courteous and tactful manner.

Registers hospital-wide services such as laboratory, radiology, cardiology, clinic, physical therapy and behavioral health into the online registration system to provide optimal access to these services.

Enters demographic and financial data based on the criteria established by the department to ensure complete and accurate information.

Consistently reviews all scheduled Same Day Surgery procedures to ensure proper authorization, provider availability and equipment is in place with the OR Scheduler and/or Manager.

Keeps informed of changes as they relate to scheduling, registration, and surgical implants process requirements.

Keeps abreast of and informs physicians (or designee) and patients of necessary insurance requirements and charges. Determines if co-payment is due for the type of service the patient is requesting.

Works closely with the service line teams and communicates effectively any changes such as cancellations and/or rescheduling of visits.

Cross trains in registration and admitting in all areas to assist with coverage when and if necessary.

Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations

Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Assesses gaps in policies and procedures and creates necessary policies and procedures to fulfill these gaps.

Understands and adheres to the Medical Center’s Code of Conduct.

Familiar with the Medical Center’s Mission, Vision, and Values Statements.

Other Duties:

Performs other duties as assigned to support the overall objectives of the department and organization.

Position Qualifications:

Two to three years scheduling experience.

Working knowledge of medical terminology.

Proficiency in insurance verification and collection.

Ability to plan and utilize time management skills.

Good organizational skills.

Good oral and written communication skills.

Good interpersonal skills.

Speaks, reads and writes English to the extent required by the position.

Education:

High School diploma or equivalent required.

Salary Range Commensurate with Experience within posted range: $19 to $22 per hour

• We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans.
• We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays.
• Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

Please note that selection of the candidate for any position will depend on several factors, including the individual’s educational background, skills, and professional experience.

Qualifications

Skills

Behaviors

Motivations

Education

Required

High School or better in Diploma/GED.

Experience

Required

2-3 years:

Two to three years scheduling experience.

Proficiency in insurance verification and collection.

Working knowledge of medical terminology.

2-3 years:

Scheduling experience.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.