Patient Access & Scheduling Specialist

Jobtailor; San Antonio (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Jobtailor is seeking a Patient Access professional in Texas to greet patients, verify insurance, and assist with scheduling while delivering excellent customer service.

The role requires knowledge of insurance plans, scheduling systems, HIPAA compliance, and the ability to multitask in a fast-paced hospital environment. Strong communication and teamwork are essential for coordinating care across departments.

Qualifications

• Healthcare insurance knowledge and terminology.
• Experience with patient registration and scheduling systems.
• Ability to multitask and prioritize workload in a demanding environment.

Responsibilities

• Provide exceptional patient experience and assist with registration and scheduling.
• Verify insurance coverage and obtain pre-authorizations as needed.
• Offer basic financial counseling on benefits and out-of-pocket costs.
• Perform hospital cash reconciliation and accurate payment entry.
• Coordinate care transitions and resolve scheduling issues.
• Collaborate with staff and departments to support patient care.

Skills

Patient Registration

Insurance Verification

Financial Counseling

Cash Reconciliation

Documentation Skills

Scheduling System Knowledge

HIPAA Compliance

Multitasking

Keyboarding Skills

Customer Service

Collaboration

Prioritization

Stress Management

Professional Communication

Teamwork

Tools

Microsoft Office Suite Proficiency

Job description

Jobtailor is seeking a Patient Access professional in Texas to greet patients, verify insurance, and assist with scheduling while delivering excellent customer service.

The role requires knowledge of insurance plans, scheduling systems, HIPAA compliance, and the ability to multitask in a fast-paced hospital environment. Strong communication and teamwork are essential for coordinating care across departments.