Patient Access & Scheduling Specialist

Baptist Health; Richmond (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement with company match

Paid time off

Job summary

BHMG Behavioral Health in Alabama is seeking a Patient Access Representative to handle front desk duties, verify demographics and insurance, and register patients at the point of service. You will collect payments and coordinate scheduling to ensure smooth patient flow, with responsibility for switchboard and medical records management.

Strong customer service and clerical skills are essential, and experience in a medical office is preferred.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors at point of service areas.
• Verify demographic and insurance information for patients.
• Register patients and obtain necessary signatures.
• Determine patients’ out-of-pocket expense and collect payments.
• Schedule appointments and manage patient flow.
• Answer switchboard and assist with medical records management.

Skills

Clerical experience

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Computer skills

Job description

BHMG Behavioral Health in Alabama is seeking a Patient Access Representative to handle front desk duties, verify demographics and insurance, and register patients at the point of service. You will collect payments and coordinate scheduling to ensure smooth patient flow, with responsibility for switchboard and medical records management.

Strong customer service and clerical skills are essential, and experience in a medical office is preferred.