Patient Access & Scheduling Specialist

Endeavor Health; Plainfield (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Career growth

Medical benefits

Tuition reimbursement

Free parking

Wellness program

HSA options

Retirement match

PTO

Community involvement

Job summary

Endeavor Health is seeking a Patient Access Representative I in Plainfield to handle patient registration, appointment scheduling, and insurance verification. The role requires accuracy and a strong focus on customer service to enhance the patient experience at our hospital.

Responsibilities include data entry, coordinating with clinical departments, and assisting patients with financial information and payment options, while ensuring smooth registrations and minimal wait times.

Qualifications

• Associates degree in health administration required.
• Experience with patient registration and scheduling systems preferred.

Responsibilities

• Greet and assist patients during registration.
• Enter demographics and insurance into the EHR.
• Schedule appointments across departments.
• Verify contact details and appointment info.
• Verify insurance coverage and eligibility.
• Explain registration, scheduling, and payment options.
• Maintain clear patient communication.
• Review data for accuracy and resolve issues.
• Minimize wait times and ensure a welcoming environment.

Skills

Patient service

Healthcare administration

Scheduling

Data entry

Insurance verification

Education

Associates Degree Health Administration

Tools

Electronic Health Records

Scheduling systems

Job description

Endeavor Health is seeking a Patient Access Representative I in Plainfield to handle patient registration, appointment scheduling, and insurance verification. The role requires accuracy and a strong focus on customer service to enhance the patient experience at our hospital.

Responsibilities include data entry, coordinating with clinical departments, and assisting patients with financial information and payment options, while ensuring smooth registrations and minimal wait times.