Patient Access & Scheduling Specialist

Sca-Health-; Panama City (FL); On-site; USD 23,000 - 43,000; Full time

Job summary

SCA Health in Panama City, FL is seeking an Admission Representative Clerk to oversee patient registration and clinic scheduling within a busy outpatient setting.

You will act as a patient advocate, verify demographics and insurance, schedule appointments in the EHR, and collaborate with medical staff to ensure efficient patient flow while upholding HIPAA privacy and service standards.

Qualifications

• High school diploma or equivalent required; associate degree or healthcare certification preferred.
• 1+ year of healthcare or customer service experience.
• Knowledge of medical terminology or EHR systems a plus.

Responsibilities

• Answer incoming calls and respond to inquiries; route calls courteously.
• Register patients with demographics, insurance, and contact details.
• Schedule, reschedule, and cancel appointments in the EHR system.

Skills

Customer service

Communication

Multitasking

Empathy

Education

High school diploma or equivalent

Associate degree or healthcare certification preferred

Tools

Epic EHR

Cerner EHR

Microsoft Office

Job description

SCA Health in Panama City, FL is seeking an Admission Representative Clerk to oversee patient registration and clinic scheduling within a busy outpatient setting.

You will act as a patient advocate, verify demographics and insurance, schedule appointments in the EHR, and collaborate with medical staff to ensure efficient patient flow while upholding HIPAA privacy and service standards.