Patient Access & Scheduling Specialist

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans is seeking a clinic-based medical assistant focused on appointment scheduling and direct patient care. You will assist with examinations, collect basic vitals and medications history, and prep patients for the provider visit.

Required is a High School Diploma or GED with BLS certification; MA training is preferred. Strong communication and teamwork are essential, with adherence to privacy and safety standards throughout.

Qualifications

• High School Diploma or GED required.
• Preferred completion of a Medical Assistant training program.
• Related clinic or medical office experience preferred.
• BLS certification required.
• Certification options (CHAM/CHAA/MA) preferred.

Responsibilities

• Provide excellent customer service to patients, guests, and family members.
• Ensure all patient forms are completed and accurate.
• Input patient demographics and financial info; explain benefits and collect payments.
• Perform vital signs and basic screenings for exam preparation.
• Schedule and reschedule patient appointments and route to appropriate departments.
• Comply with all policies and standards.

Skills

Data entry

Windows & basic computer skills

Verbal & written communication

Team collaboration

Patient care basics

Education

High School Diploma/GED

Medical Assistant training program (preferred)

Tools

Medical office software

Windows applications

Job description

Ochsner Health in New Orleans is seeking a clinic-based medical assistant focused on appointment scheduling and direct patient care. You will assist with examinations, collect basic vitals and medications history, and prep patients for the provider visit.

Required is a High School Diploma or GED with BLS certification; MA training is preferred. Strong communication and teamwork are essential, with adherence to privacy and safety standards throughout.