Patient Access & Scheduling Specialist

United Health Services, Inc.; City of Binghamton (NY); On-site; USD 48,905,000 - 63,507,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off starting day one

Employee discounts

Job summary

United Health Services (UHS) is seeking an Access Care Representative to streamline scheduling, registration, and insurance verification, ensuring timely access to care. You will interact with patients via phone, in person, and electronically, delivering courteous service while protecting privacy.

The role supports front-end revenue cycle accuracy and collaborates with clinical and administrative teams to enhance the patient experience in New York’s Southern Tier.

Qualifications

• High School diploma or equivalent.
• At least 1 year of customer/patient-facing experience.
• NAHAM CHAA certification preferred.
• Driver license required.
• Up to 1 year of healthcare experience in healthcare setting.

Responsibilities

• Register patients and schedule appointments; verify insurance.
• Collect and enter demographic and insurance information for accurate billing.
• Answer patient questions with privacy and confidentiality.
• Monitor wait times and coordinate with team to improve flow.
• Travel between locations and operate system-owned vehicle as needed.

Skills

Customer service

Phone conversations

Attention to detail

Education

High School diploma or equivalent

NAHAM CHAA Certification

Job description

United Health Services (UHS) is seeking an Access Care Representative to streamline scheduling, registration, and insurance verification, ensuring timely access to care. You will interact with patients via phone, in person, and electronically, delivering courteous service while protecting privacy.

The role supports front-end revenue cycle accuracy and collaborates with clinical and administrative teams to enhance the patient experience in New York’s Southern Tier.