Patient Access & Scheduling - Flexible Hours

St. Luke's Health System; Boise (ID); On-site; USD 32,000 - 52,000; Full time

Job summary

St. Luke’s Health System in Boise seeks a Patient Access Specialist to handle registration, scheduling, referrals, and inquiries for patients, providers, and the public. You will ensure clear, professional communication and explain financial options and policies to support payments.

The role requires availability across mornings, days, evenings, and weekends with a training period of 4–6 weeks; flexibility and teamwork are essential in a busy outpatient setting.

Qualifications

• High school diploma or GED required.
• Experience: 0 years.

Responsibilities

• Deliver customer service by handling registration, scheduling, referrals, and inquiries for patients, providers, and the public.
• Ensure clear, professional communication, addressing both verbal and written interactions.
• Explain financial options, insurance coverage, and organization policies to support payment processes.
• Utilize technology and tools to efficiently manage departmental workflows.
• Support after-hours scheduling and urgent inquiries for Treasure Valley Switchboard, Language Services, and Children’s Services.
• You have to be available to train full time for the first 4 to 6 weeks.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

St. Luke’s Health System in Boise seeks a Patient Access Specialist to handle registration, scheduling, referrals, and inquiries for patients, providers, and the public. You will ensure clear, professional communication and explain financial options and policies to support payments.

The role requires availability across mornings, days, evenings, and weekends with a training period of 4–6 weeks; flexibility and teamwork are essential in a busy outpatient setting.