PATIENT ACCESS SCHEDULING COORD

Moffitt Cancer Center; Land O' Lakes (FL); On-site; USD 22,730 - 33,117; Full time

Job summary

Moffitt Cancer Center in Land O' Lakes is seeking a Patient Access Scheduling Coordinator (PASC) to manage patient registrations and appointments while providing outstanding customer service. Responsibilities include performing registrations, scheduling appointments, and ensuring accurate data management.

The ideal candidate will be compassionate with strong computer skills and one or more years of customer service experience. A High School Diploma or GED is required. Salary ranges from $16.50 to $24.04 per hour, depending on experience.

Qualifications

• Compassionate, especially in face-to-face interactions with patients.
• Critical thinking and solution-focused approach.
• Experience in healthcare scheduling or registration.

Responsibilities

• Perform patient registration for appointments.
• Schedule appointments via phone and in person.
• Gather information and answer patient questions.
• Review insurance data for accurate billing.
• Communicate scheduling guidelines to providers and patients.
• Prepare patients for their appointments.

Skills

Compassionate customer service

Data entry accuracy

Critical thinking

Flexibility

Strong computer skills

Knowledge of medical terminology

Scheduling experience

Education

High School Diploma or GED

Job description

Summary

As a Patient Access Scheduling Coordinator (PASC) at the Moffitt Cancer Center, you are responsible for registering patients as they arrive, scheduling appointments requested by the care team, and ensuring accurate appointment management. You will gather information, explain forms and policies, and answer patient questions.

Responsibilities

• Perform pre-registration or registration of patients for appointments.
• Register and schedule appointments by phone and in person.
• Gather accurate information, explain forms and policies, and answer questions.
• Review insurance data to ensure encounters are billed appropriately.
• Communicate with providers and patients regarding scheduling guidelines.
• Explain required registration elements to patients.
• Review documented instructions to prepare patients for procedures, tests, and appointments.
• Work collaboratively with team members as needed.
• Other job‑specific duties as assigned, consistent with career ladder level.

Qualifications

• Upbeat, approachable, compassionate, especially when working face‑to‑face with patients.
• Accuracy in data entry of patient information.
• Critical thinking and solution‑focused approach.
• Flexibility to work in various clinics depending on daily volumes.
• Strong computer skills.
• Knowledge of medical terminology.
• Experience in scheduling or registration duties in a hospital, outpatient facility, or physician office.
• 1+ years of customer service experience.
• High School Diploma or GED.

Benefits

Salary Range: $16.50 – $24.04 per hour (base pay; actual compensation may vary based on location, experience, and other factors).

Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. Reasonable accommodation is available for qualified individuals with disabilities.