Patient Access & Revenue Cycle Associate

IU Health; Muncie (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

IU Health is seeking a check-in registrar for the Jackson St Medical Office Building. Core duties include patient check-in, registration, insurance verification, and financial counseling, with a focus on accurate revenue cycle support. Hours are Monday–Friday, 8:15am–4:45pm, with no weekends or holidays.

The role emphasizes interpersonal communication, teamwork, initiative, and adherence to productivity and quality standards to support patient flow and financial clearance processes.

Qualifications

• Experience in hospital or physician Revenue Cycle preferred.
• Knowledge of patient registration and financial clearance.
• Strong interpersonal and problem-solving skills.
• Excellent written and verbal communication abilities.
• Ability to work in a team and maintain collaborative relationships.
• Ability to take initiative and meet objectives.

Responsibilities

• Handle scheduling, registration, and insurance verification.
• Perform prior-authorization and financial counseling/solutions.
• Process cashiering and release of information tasks.
• Provide high-quality customer service and meet productivity/quality standards.

Skills

Interpersonal skills

Communication skills

Team player

Problem solving

Initiative

Job description

IU Health is seeking a check-in registrar for the Jackson St Medical Office Building. Core duties include patient check-in, registration, insurance verification, and financial counseling, with a focus on accurate revenue cycle support. Hours are Monday–Friday, 8:15am–4:45pm, with no weekends or holidays.

The role emphasizes interpersonal communication, teamwork, initiative, and adherence to productivity and quality standards to support patient flow and financial clearance processes.