Patient Access Representative - RHC - Full Time

St. Mary's Medical Center - Huntington, WV; Point Pleasant (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Rivers Health is seeking a full-time Patient Access Representative for the Regional Health Center. The role supports providers, handles patient intake and related administrative tasks, and upholds a high standard of patient care in an office setting.

The incumbent will perform essential front-desk duties, document management, and maintain accurate demographics while adhering to policies and fostering teamwork. Other duties may be assigned as needed.

Qualifications

• Greeting patients and scheduling appointments.
• Scanning patient documents and typing correspondence and forms.
• Maintaining demographics information for patient guarantors.
• Adhering to corporate policies, JCAHO, Rural Health, and department procedures.

Responsibilities

• General receptionist duties: greeting patients, answering phones, and scheduling appointments.
• Scan and file patient documents; transcribe notes as needed.
• Prepare cash receipts for transport to CBO; sort and distribute mail.
• Maintain equipment and supplies needed for job duties; ensure data accuracy.

Job description

Rivers Health is seeking a full-time Patient Access Representative in the Regional Health Center. Assists the provider with treatment of patients in the office, handles administrative and nursing duties related to patient care. To maintain high quality of care within an office setting.

The following is a summary of the essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.

• General receptionist duties, greeting patients, answering telephones, and scheduling patients.
• Scanning patient documents, type correspondence, reports, memos, forms, transcription of medical notes, etc.
• Prepares cash receipts for transport to CBO.
• Sort and distribute mail, and process forms sent to the clinic.
• Maintains current and accurate demographics information on all patient guarantors.
• Maintain equipment and supplies needed for job duties.
• Adheres to Corporate Policies, JCAHO, Rural Health, Departmental Policies and Procedures, and Personnel Employee Handbook.
• Demonstrates excellence in customer service, professionalism and accountability.
• Fosters an atmosphere of teamwork and collaboration.
• Filling in during co-workers absence. Cover other personnel when they are not here and complete full range of duties. Cover other areas as needed.
• Other duties as assigned.