Patient Access Representative (regular)

Adventist Health; Lodi (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Adventist Health is seeking an organized patient registration specialist to collect accurate account information, verify insurance, and handle patient liabilities. The role ensures proper documentation and smooth patient flow through registration and related procedures.

The position requires adherence to policies, effective communication, and collaboration with clinical staff to support timely treatment and accurate records.

Qualifications

• Education preferred as listed in the job description.
• Experience with patient intake processes is supported.
• Familiarity with insurance verification and authorization processes is a plus.

Responsibilities

• Check physician orders and attach them to the patient record to ensure correct tests.
• Verify insurance and enter authorization information as needed.
• Follow guidelines from senior staff and perform assigned duties.
• Support miscellaneous administrative tasks related to patient intake.

Skills

Patient registration

Insurance verification

Healthcare billing

Education

High School or GED

Associate/Technical degree

Job description

Job Summary:

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions:

• Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
• Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
• Follows guidelines and instructions from senior staff.
• Performs other job-related duties as assigned.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.