Patient Access Representative (regular)

Adventist Health; Hanford (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Adventist Health Roseville is seeking a Patient Registration Clerk to ensure timely and accurate intake of patient information at the point of care. You will interview patients for account details, verify insurance, and calculate patient liability, collecting signatures for treatment.

The role involves reviewing physician orders, printing and organizing forms, and escorting or directing patients as needed. Strong communication and accuracy are essential to support efficient care delivery.

Qualifications

• Interviews patients for account information.
• Verifies insurance and calculates patient liability.
• Obtains necessary signatures for treatment.
• Explains policies clearly and answers questions.

Responsibilities

• Check physician orders and attach them to the patient record.
• Verify insurance accuracy and research to ensure correct authorizations.
• Follow guidelines from senior staff and perform other duties as assigned.

Skills

Patient interviews

Insurance verification

Policy explanation

Attention to detail

Education

High School/GED preferred

Associate's degree preferred

Job description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions:

• Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
• Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
• Follows guidelines and instructions from senior staff.
• Performs other job-related duties as assigned.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.