Patient Access Representative PRN - Angels Clinic Float Pool

FMOL Health; Bogalusa (LA); Vor Ort; USD 22.000 - 30.000; Teilzeit

Zusammenfassung

FMOL Health’s Our Lady of the Angels Hospital in Bogalusa seeks a Patient Access Representative for the Angels Clinic Float Pool. You will register patients in Epic, verify insurance, collect payments, and ensure a best-in-class patient experience.

This PRN role supports clinic operations, coordinates with clinicians, and helps patients access government resources when needed. Strong customer service and basic finance skills required; familiarity with Epic is a plus.

Qualifikationen

• Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office.
• Education - High School or equivalent
• Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

Aufgaben

• Register patients in Epic and manage patient flow to ensure a best-in-class patient experience.
• Review accounts for financial responsibility and arrange payment plans as needed.
• Coordinate referrals with physicians and other staff to meet payor requirements in a timely manner.
• Provide patient access to information (e.g., MyChart) and update records as needed.
• Handle cash per policies and meet site collection goals.
• Support clinic and health system initiatives to improve day-to-day operations.
• Perform other duties as assigned.

Kenntnisse

Customer service

Billing

Registration

Finance

Accounting

Epic

Ausbildung

High School diploma or equivalent

Bachelor’s degree may substitute for required experience

Tools

Epic

Jobbeschreibung

Patient Access Representative PRN - Angels Clinic Float Pool

Bogalusa, LA, United States

Job Description

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations.

#CB

Responsibilities

• Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class.
• Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services.
• Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
• Facilitates the patient's access to information including but not limited to MyChart access.
• Accurately updates patient's records as needed.
• Accurately enters and updates charges as necessary.
• Clinic Operations
  • Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations.
• Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner.
• Meets site collection goals.
• Performance Excellence
  • Actively supports the organizations performance excellence initiatives.
  • Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores.
  • Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
  • Provides quality training and orientation for other Team Members when assigned.
• Other Duties as Assigned
  • Performs other duties as assigned or requested.

Qualifications

Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience.

Education - High School or equivalent

Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

About Us

Our Lady of the Angels Hospital is part of FMOL Health . The health system was organized in 1984 to unite three existing hospitals in Louisiana which were already part of the Franciscan Missionaries of Our Lady's mission of extending the healthcare of Jesus Christ to those most in need. Headquartered in Baton Rouge, Louisiana, the health system serves patients across the State of Louisiana through a network of hospitals, clinics, physicians, elderly housing and integrated information systems and currently employs over 10,000 individuals.
Our Lady of the Angels Hospital’s exceptional team members put their hearts and souls into serving the Washington Parish community all day, every day. They appreciate the trust that the community places in them, and they strive to continually offer enhanced innovation and expanded access to quality healthcare, close to home.

FMOL Health team members will only communicate with job applicants using [e-mail] email addresses. If you receive any message regarding job opportunities or your application from anon @fmolhs.org email address, do not respond and report the message as phishing / spam and delete it.

• Job Identification 50633
• Job Category Revenue_Cycle
• Locations 433 Plaza Street, Bogalusa, LA, 70427, US
• Job Shift Day
• Job Function Patient Access
• Worker Type Employee
• Regular or Temporary Regular
• Requisition Schedule PRN (As Needed)
• Hours of Schedule (e.g. M-F 8a-5p) Monday-Friday, 8:00a-4:30p (As Needed)
• FMOLHS Company Code Our Lady of the Angels Hospital Inc

FMOL Health team members will only communicate with job applicants using [e-mail] addresses. If you receive any message regarding job opportunities or your application from [e-mail] address,do not respondand report the message as phishing / spam and delete it.