Patient Access Representative PRN

UMC Health System; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

UMC Health System is seeking a Patient Access Representative to manage patient registrations for admissions and procedures. You will verify insurance benefits, collect payments, and coordinate scheduling for exams across multiple modalities in a fast-paced environment.

Strong customer service in English is essential, with the ability to multitask and stay organized. This on-site role includes handling payments and aiding in departmental processes as needed.

Qualifications

• Requires high school diploma or GED and at least 1 year in patient access or similar role.
• Proven customer service experience and ability to communicate clearly.
• Basic familiarity with medical terminology is a plus.

Responsibilities

• Collects all pertinent information to register patients for exams or tests.
• Schedule exams and coordinate multiple modalities schedules.
• Verify insurance eligibility and benefits.
• Collect payments and establish payment arrangements.
• All other assigned duties related to Environmental Services.

Skills

Excellent customer service

Fluent English

Multi-tasking

Planning & organization

Medical terminology (basic)

Education

High school diploma or GED

+1 year in patient access / admin role

Job description

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®.

Job Summary

Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately.

Reports to: Manager, assigned department

Job Specific Responsibilities

• Collects all pertinent information to register patients for exams or test
• Schedule exams/ Coordinate multiple modalities schedules
• Verify insurance eligibility and benefits
• Collect payments, establish payment arrangements, discuss payment options
• All other assigned duties related to Environmental Services

Education and Experience

• High School Diploma or GED
• +1 year as a patient access representative, customer service rep, or similar administrative role

Required Licensures/Certifications/Registrations

N/A

Skills and Abilities

• Excellent customer service skills; Must speak, read, and write English fluently
• Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
• Demonstrate planning, organizational and ability to follow-through until a process is complete.
• Basic medical terminology is a plus

Interaction with Other Departments and Other Relationships

Interacts with all visitors to the department which may be patients, family members or staff from other departments within UMC or TTUHSC.

Physical Capabilities

Should be able to lift up to 25 lbs. Work requires frequent sitting and walking. Stressful atmosphere at times with many emotional demands. Must possess near visual acuity to read documents and computer records.

Environmental/Working Conditions

This position is subject to indoor and outdoor environmental changes that may include varying temperatures.

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.*

UMC Health System is a leading healthcare provider in Texas, dedicated to exceptional patient care and fostering a supportive environment for both employees and future medical leaders.

Hospitals and Health Care

Company size 1,001–5,000 employees

Company type Government agency Founded 1978

Total funding 0

Team growth

6% in 12 mo

2,034 employees on LinkedIn

Feb 23 Mar 26

Employee experience

What it’s like inside

3.9 343 reviews

82% would recommend

Culture & values

4.1

Work-life balance

3.7

Career opportunities

3.9

Compensation & benefits

3.8

Funding history

Footprint

Where they work