Patient Access Representative – Physician Enterprise Quality

Jobtailor; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Baton Rouge, LA is seeking a front desk/patient registration specialist to register patients in the EMR, verify insurance, and collect payments while ensuring a best-in-class patient experience. The role is supervised and focuses on accurate patient data entry and smooth patient flow.

Ideal candidates have 6 months of front desk or medical office experience, a high school diploma (Bachelor's may substitute for experience), and strong customer service, multitasking, and computer

Qualifications

• 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program.
• Bachelor's degree may substitute for experience.
• High School Diploma or Equivalent

Responsibilities

• Register patients in the EMR accurately and verify patient information.
• Verify insurance coverage for patients.
• Collect required payments from patients.
• Ensure the patient experience is best in class.
• Monitor and manage the flow of patients through the clinic.

Skills

Customer service skills

Multi-tasking

Critical thinking

Professional demeanor

Computer literacy

Education

High School Diploma or Equivalent

Bachelor's degree may substitute for experience

Tools

Epic

EMR system

Job description

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.
Works under close supervision.
Monitors and manages the flow of patients through the clinic.

Requirements

• 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
• High School Diploma or Equivalent
• Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

Core Competencies

Demonstrates proficiency in patient registration and management within an EMR system, ensuring accurate patient information and insurance verification. Exhibits strong customer service skills and the ability to multi-task effectively in a fast-paced medical office environment.

Highest-signal resume keywords

• Patient Registration
• EMR Proficiency
• Customer Service Skills
• Insurance Verification
• Multi-Tasking

ATS Optimization Keywords

Hard Skills

• Patient Registration
• Insurance Verification
• Computer Literacy
• Critical Thinking
• Proficiency in Epic

Soft Skills

• Professional Demeanor
• Excellent Customer Service Skills

Certifications & Qualifications

• High School Diploma or Equivalent

Industry Keywords

• Medical Office
• Front Desk Role
• Patient Flow Management

Tools & Technologies

• EMR System
• Epic