PATIENT ACCESS REPRESENTATIVE - Per Diem

Universal Health Services, Inc.; Sparks (NV); On-site; USD 17,000 - 28,000; Part time

Job summary

Universal Health Services' Northern Nevada Medical Center in Sparks is seeking a Patient Access Representative for per diem shifts. The role involves greeting, pre-registering and registering patients, verifying insurance, obtaining signatures, running estimates, and collecting patient responsibility while delivering courteous, high-quality customer service.

You will work in the Patient Access Department, possibly rotating to the Emergency Room, and communicating revenue cycle issues to patients

Qualifications

• High School Graduate required.
• Healthcare experience preferred.
• Patient registration experience preferred.

Responsibilities

• Acknowledges patients and families in a courteous manner and processes information to minimize wait times.
• Communicates effectively with patients and staff by phone and in person to deliver personal attention and satisfaction.
• Supports efficient processing by coordinating with department staff and physicians.

Skills

Healthcare experience

Patient registration experience

Education

High School Graduate

Job description

Responsibilities

When it comes to choosing a hospital, one thing is clear: quality and convenience count. Northern Nevada Medical Center's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by the hospital each year. Northern Nevada Medical Center is a 124-bed acute care hospital located on 23 hillside acres at 2375 E. Prater Way in Sparks, Nevada.

Website:

ThisPatient Access Representative position is a per diem opportunity. The primary functions of the Patient Access Representative are to schedule, greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for authorization, pre-certification, notice of admission, physician order accuracy, and medical necessity. The position also obtains patients signatures for required forms, runs estimates, and collects patient financial responsibility when required. The position is responsible for providing professional, high quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position communicates revenue cycle related issues to patients and hospital colleagues. The position rotates into various areas of the Patient Access Department including the Emergency Room and may work a variety of shifts.

Job Duties/Responsibilities

• Acknowledges patients/patients' families/visitors in a courteous and pleasant manner as they arrive in the department and immediately processes necessary information to eliminate patient wait times. Escorts or provides escort for patients when necessary. Directs patients to the appropriate areas.
• Utilizes appropriate and professional verbal communication skills when conversing with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
• Promotes efficiency and accurate processing of departmental information by utilizing professional communication skills with the department director, patient access team members, as well as other Northern Nevada Sierra Medical Center personnel and physicians.

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

Job requirements

• High School Graduate required
• Healthcare experience preferred
• Patient registration experience preferred

EEO Statement

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