Patient Access Representative, Patient Access, Full Time, Third Shift

Self Regional; Panola Village (SC); On-site; USD 34,000 - 48,000; Full time

Job summary

Self Regional Healthcare in Greenwood, SC is seeking a Patient Access Representative for the Third Shift. This role handles scheduling, pre-certification, benefit verification and patient registration in the EPIC system to ensure accurate, timely entry.

You will interview patients and guarantors, explain financial responsibilities, determine estimated liability and collect payments during registration. Coordinate with physicians and staff to ensure proper entry into the health care system and

Qualifications

• High school diploma or equivalent is required.
• Healthcare knowledge is preferred.
• Strong customer service experience is essential.
• Effective verbal and written communication abilities.
• Familiarity with medical terminology ICD-10 and CPT coding.
• Ability to build productive internal and external relationships.
• Basic analytical and organizational skills.
• Ability to manage challenging customers professionally.

Responsibilities

• Handle scheduling, pre-certification, benefit verification and pre-certification.
• Conduct patient and guarantor interviews for registration.
• Explain hospital policies and financial responsibilities and obtain required signatures.
• Enter demographic and financial data in EPIC accurately and timely.
• Determine estimated patient financial responsibility and collect self-pay portions as needed.
• Coordinate with physicians and staff to ensure proper patient scheduling and entry into the health system.
• Obtain necessary pre-authorizations to comply with insurer requirements.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Organization

Analytical

Interpersonal skills

Education

High School Diploma or equivalent

Tools

EPIC system

Job description

Patient Access Representative, Patient Access, Full Time, Third Shift

Job Category: Clerical

Requisition Number: PATIE006704

• Posted : September 24, 2026
• Full-Time

Locations

Showing 1 location

Self Regional Healthcare
Greenwood, SC 29646, USA

Description

Full Time, 8:30pm-7:0pm, Varied Days

Responsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment. Works with staff and understand appropriate scheduling processes and how processes affect ancillary departments. Conducts patient and guarantor interviews for inpatient, outpatient and emergency care registration, Explains hospital policies and financial responsibilities and obtains all required signatures. Ensures that all demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner. Ensures that pre-certification and/or authorization is obtained to comply with insurance company policies. Determines estimated patient financial responsibility through verified insurance benefits, co-pays and deductibles and calculates estimated self-pay portions to be collected at time of registration. Controls the main line of communication with physicians, nursing, clinical staff, non-clinical staff and Patient Access Department to ensure appropriate patient scheduling for proper entry into and through the health care system. Performs all other duties as assigned by the management team.

Special Qualifications

• High School Diploma or equivalent
• General knowledge and experience in the healthcare industry is preferred
• Strong Customer service experience
• Ability to communicate effectively both orally and in writing
• Working knowledge of medical terminology ICD-10 and CPT Coding
• Ability to build productive internal and external working relationships
• Basic analytical skills
• Strong organizational skills and attention to detail
• Ability to handle challenging customers in a professional manner

Equal Opportunity Employer
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