Patient Access Representative (Part-time) - Patient Access, Providence Hospital

USA Health Systems; Mobile (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

USA Health is seeking a patient registration professional to ensure accurate check-in, explain billing policies, and collect payments. You will use the Hospital Information System to verify information, route patients, and assist with discharge procedures. Regular attendance and adherence to infection control standards are required.

The role supports multiple facilities along the Gulf Coast, with a schedule of 20 hours or more per week and benefits eligibility.

Qualifications

• High School Diploma or equivalent and 1 year general clerical experience required.
• Post-high school training may substitute for required experience.
• Comparable education/experience may substitute for the above.

Responsibilities

• Register patients completely and accurately.
• Explain payment policies and collect payments as needed.
• Use Hospital Information System (HIS) and verify third-party data.
• Obtain information to complete various forms.
• Route patients to appropriate departments and perform discharge steps.
• Adhere to infection control policies and attend required training.

Skills

Customer service

Data entry

Cash handling

Communication skills

Education

High School Diploma or equivalent

Post-high school training (30 semester hours, 45 quarter hours or 720 classroom hours)

Tools

Hospital Information System (HIS)

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

Responsibilities

• Responsible for complete and accurate registration of patients
• Explains payment policies, reviews accounts for old debts, and collects payments
• Utilizes supportive insurance information to ensure entry of correct third party data
• Obtains information to complete various forms
• Explains hospital policies
• Assigns nursing floor and makes
• bed/room assignments
• Uses CRT and keyboard to access the Hospital Information System (HIS)
• Obtains required signatures
• Verifies pre-admitting tests
• Prepares admission charts and patient cards
• Routes patients to appropriate ancillary departments
• Performs discharge procedures as needed
• Adheres to Infection Control and Standard Precautions procedures/policies
• Distributes charts and obtains missing information
• Operates cash drawer and balances using an adding machine
• Operates printer, fax, copiers, and installs paper/forms weighing up to 25 lbs.
• Communicates and uses appropriate customer relations skills with physicians, patients, families, health care team and staff in person and via the telephone and responds to overhead pages
• Adheres to all applicable hospital policies and procedures including those pertaining to patient confidentiality
• Regular and prompt attendance and the ability to work schedule as defined and overtime as required
• Related duties as required.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

• High School Diploma or equivalent and 1 year general clerical experience Required
• Successful completion of post-high school training from an accredited institution as approved and accepted by the University of South Alabama may be substituted (30 semester hours, 45 quarter hours or 720 classroom hours) for the required year of experience Required
• Comparable combination of education and experience may substitute for the above requirements.