Patient Access Representative Part Time Days

Davita Inc.; Oak Bluffs (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Davita Inc. is seeking a Patient Access Representative in Oak Bluffs, responsible for maintaining patient registration accuracy and providing excellent customer service. This role is vital in ensuring patient information is correctly entered and updated, while also being trained for additional functions such as switchboard support. Candidates must demonstrate strong organizational and computer skills, eagerness to learn, and the ability to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Must be able to read, write, and speak fluent English.
• Exceptional customer service skills.

Responsibilities

• Coordinate and perform duties to ensure the MVH registration system is up to date.
• Cross-trained to cover switchboard/ER Greeter and mail room functions.
• Meet the needs of patients consistently.

Skills

Customer Service

Organizational Skills

Multitasking

Fluent English

Strong Computer Skills

Education

High School Diploma or equivalent

Tools

EPIC

Job description

We will train! The Patient Access Representative is responsible for: 1. Coordinating and performing all duties to ensure that the MVH registration system is up to date with correct patient information. This includes utilizing all available tools to verify, enter, and confirm all insurance information. 2. Additionally, the Patient Access Representative is cross-trained to cover the switchboard/ER Greeter and mail room functions. All of these functions must be carried out in a professional and courteous manner that is consistent with the guidelines developed for this position. In all cases, meeting the needs of our patients will be the number one priority of this position.

EDUCATION REQUIREMENTS: High school Diploma or equivalent Must be able to read, write, and speak fluent English EXPERIENCE: We are looking for a friendly and outgoing candidate who has exceptional customer service skills. Experience and phone manner Must be organized and possess the ability to multitask in a face paced environment. Strong computer skills/knowledge Hospital registration and EPIC experience beneficial.

Additional Job Description

Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.