Patient Access Representative Part Time Days

Martha's Vineyard Hospital; Oak Bluffs (MA); On-site; USD 32,000 - 45,000; Part time

Job summary

Martha's Vineyard Hospital is seeking a part-time Patient Access Representative to ensure accurate patient registration and provide exceptional customer service. The role requires coordination of patient information and may involve cross-training for additional duties. This opportunity is ideal for individuals with strong organizational skills, a customer service focus, and the ability to work in a fast-paced environment.

Qualifications

• Must read, write, and speak fluent English.
• High School Diploma or equivalent required.
• Exceptional customer service skills and a friendly demeanor.

Responsibilities

• Ensure registration system is up to date with correct patient information.
• Cross-trained to cover switchboard/ER Greeter and mail room functions.
• Meet the needs of patients as the top priority.

Skills

Customer Service

Organizational Skills

Communication

Multitasking

Computer Skills

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Patient Access Representative Part Time Days

Patient Access Representative Part Time Days

1 week ago Be among the first 25 applicants

Site: Martha's Vineyard Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

32 hrs. per week, every other weekend holiday rotation

Job Summary

We will train! The Patient Access Representative is responsible for: 1. Coordinating and performing all duties to ensure that the MVH registration system is up to date with correct patient information. This includes utilizing all available tools to verify, enter, and confirm all insurance information. 2. Additionally, the Patient Access Representative is cross-trained to cover the switchboard/ER Greeter and mail room functions. All of these functions must be carried out in a professional and courteous manner that is consistent with the guidelines developed for this position. In all cases, meeting the needs of our patients will be the number one priority of this position.

Qualifications

EDUCATION REQUIREMENTS: High school Diploma or equivalent Must be able to read, write, and speak fluent English EXPERIENCE: We are looking for a friendly and outgoing candidate who has exceptional customer service skills. Experience and phone manner Must be organized and possess the ability to multitask in a face paced environment. Strong computer skills/knowledge Hospital registration and EPIC experience beneficial.

Additional Job Details (if Applicable)

Additional Job Description

Remote Type

Onsite

Work Location

One Hospital Road

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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