Patient Access Representative - Orthopedic Surgery

Mclaren-Health-Care; Clarkston (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care, headquartered in Grand Blanc, Michigan, is recruiting a Patient Access Representative I for Orthopedic Surgery to join our Revenue Cycle Management team. You will handle registration, financial clearance, insurance verification and cashier duties with accuracy and courtesy.

Requirements: High School Diploma or GED and at least 6 months of Patient Access, medical billing, or customer service experience; strong Excel/Word skills; Windows familiarity.

Qualifications

• High School Diploma or GED required.
• 6+ months of Patient Access, medical billing or customer service experience.
• Proficiency with Microsoft Excel and Word; Windows-based applications; 10-key calculators.

Responsibilities

• Completes all assigned Patient Access tasks accurately and on time.
• Responds professionally to customers and coordinates with team members.
• Supports registration, financial clearance, insurance verification and cashier duties as needed.

Skills

Customer service

Excel

Word

Windows-based applications

Education

High School Diploma or GED

Associate Degree in Health Care, Finance or related

Certification in medical billing or coding

Tools

Excel

Word

Windows

10-key calculators

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

Patient Access Representative - Orthopedic Surgery

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities:

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner
• Responds promptly, professionally and courteously to all customers’ needs
• Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk

Required:

• High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• Working knowledge of CPT, HCPCS, and ICD-10
• One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Daily Work Times: 8:00am - 4:30pm
• On Call: No

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.