Patient Access Representative - Offsite (Per diem)

Montage Health; Monterey (CA); On-site; USD 46,838 - 63,369; Full time

Job summary

Montage Health is seeking a Patient Access Representative I for per diem coverage in California. The role focuses on check-in, registration, and financial counseling while ensuring accurate data entry and strong patient communication.

Responsibilities include greeting patients, collecting signatures, explaining financial responsibilities, and coordinating with medical staff and insurers. Per diem shifts offer varied hours and the potential for cross-training in related roles.

Qualifications

• Required clerical experience (typing, filing, answering phones, office equipment).
• Knowledge of medical terminology and insurance basics is preferred.
• Two years in health care environment preferred.

Responsibilities

• Check-in, registration, transfer and discharge tasks for patients.
• Greet patients and visitors; answer incoming calls.
• Interview and gather information from patients, doctors, insurers, and agencies.
• Explain financial responsibility and collect payments per procedure.
• Enter data accurately using computer systems.
• May serve as cross-trained charge person or financial counselor.

Skills

Clerical work

Basic computer skills

Education

High school diploma

Job description

Welcome to Montage Health’s application process!

Job Description

Under the leadership of the Patient Access Supervisor, the Patient Access Representative I is responsible for performing check-in (including updating schedule for radiology same day appointments), registration, transfer and discharge functions. S/he is responsible for greeting all patients and visitors and answering incoming phone calls. S/he is required to interview and gather information from the patient, doctor's office, insurance company and government agencies. The representative must obtain necessary signatures on financial agreements, consents and admissions agreements, generate appropriate paperwork and place hospital identification bands on patients according to procedure The representative is responsible to explain financial responsibility to patients/guarantors and collect payments according to procedure .S/he is responsible for entering complete and accurate data utilizing computer technology. Patient Access Representative I may be cross-trained and scheduled as a charge person, Pre Service Representative or Financial Counselor/Benefit Specialist. This position serves patients, physician's offices, and other customers requiring excellent communication and customer service skills.

Experience

• Required: Clerical experience (typing, filing, answering phones, office equipment). The ability to maintain a positive professional demeanor in a demanding environment. Basic computer skills.
• Preferred: Knowledge of and experience with medical terminology, basic understanding of insurance requirements, two years experience in health care environment, and basic understanding of diagnosis/procedure coding preferred.

Education

• High school diploma, G.E.D., or equivalent work experience in related field.

Equal Opportunity Employer

#LI-DNI

Assigned Work Hours

Per diem position, varied days and shifts as needed. No set guaranteed hours in a two week pay period. This is not a full or part time position.

Position Type

Per Diem

Pay Range (based on years of applicable experience)

$34.03

to

$45.55

The hours employees work determine when a shift differential is paid.

Hourly Evening Shift Differential: $2.03Hourly Night Shift Differential: $3.04