Patient Access Representative - Neurology

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employer Paid HSA

Wellness program

Job summary

Kingman Regional Medical Center in Kingman, AZ is seeking a Patient Access Representative to join our Neurology team. You will register patients, verify benefits, collect copays, and coordinate post-discharge steps while maintaining accurate accounts.

This full-time, daytime role requires a high school diploma and BLS, plus at least one year in customer service or office settings. KRMC offers comprehensive benefits, retirement options, and growth opportunities.

Qualifications

• High school diploma or equivalent.
• BLS certification through American Heart Association or American Red Cross.
• Minimum of 1 yr of experience working in a customer services position and/or office setting.

Responsibilities

• Register patients and verify demographic information and benefits.
• Schedule, reschedule, and discharge patients per guidelines; collect copays/payments.
• Balance accounts and perform general data entry.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Join our incredible Neurology team as a Patient Access Representative!

Position Purpose:

As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.

Hours/Shift:

Full-Time/Days M-F 8:00a - 5:00p

Benefits:

We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.

• Health and Well-Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short - Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees' children of all ages
  • On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Key Responsibilities:

Provides excellent customer service completing the registration process for patients. Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry. Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Qualifications:

• Education: High school diploma or equivalent
• Certification: BLS certification through American Heart Association or American Red Cross
• Experience: Minimum of 1 yr of experience working in a customer services position and/or office setting.

Work Requirements:

Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer. Expected duties have, but not routine exposure to bloodborne pathogens.

About Us:

Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and a teaching hospital. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety and CMS has given us a 4-Star rating. KRMC has also been recognized by Becker's 2025 as one of the “Top 100 Greatest Community Hospitals” and was named one of Arizona’s Top Hospitals in Forbes' inaugural 2026 “Top Hospitals by State” list. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year. Kingman Regional Medical Center is a great place to work, come join our team!

Kingman Healthcare, Inc. does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).