Patient Access Representative - LGBTQIA Care Allisonville

Community Health Network; Fishers (IN); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Community Health Network is seeking a Patient Access Representative to be the first point of contact for visitors and to manage patient flow with professionalism and empathy.

You will perform check-in/check-out, registration, appointment scheduling, and insurance verification while maintaining accurate demographics and data entry. This role requires strong communication and the ability to work in a fast-paced healthcare environment.

Qualifications

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Responsibilities

• Check in and check out patients at facility front desk.
• Schedule appointments and register patients in the system.
• Verify demographics and insurance information.
• Handle telephone coverage and patient inquiries.
• Perform data entry and process authorizations.
• Pre-registration and new patient referrals as needed.
• Assist with point of service collections.

Skills

Customer service

Healthcare office

Data entry

Microsoft Office

Communication skills

Education

High School Diploma or GED

Job description

Patient Access Representative - LGBTQIA Care Allisonville

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn't do it without you.

Make a Difference

The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections and other duties as assigned. The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience – with every life we touch.

Exceptional Skills and Qualifications

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multi-task, have attention to detail, strong organization skills, and a team player.
• Excellent critical thinking skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Remote / Work from Home / Virtual / Hybrid

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