Patient Access Representative I -Bilingual Preferred

Arkansas Children's; Springdale (AR); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading health care provider in Arkansas is seeking a Patient Access Representative I-Bilingual Preferred. This entry-level role focuses on patient scheduling, registration, and ensuring a positive first impression at the facility. Ideal for candidates with a high school education, the role emphasizes patient engagement and operational support within a health care environment.

Qualifications

• Entry level with no prior experience required.
• High school diploma or GED preferred.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Completes registration and discharge activities, including co-payment collection.
• Collaborates with clinical partners to optimize patient communication and clinic flow.

Education

High school diploma or GED

Job description

Patient Access Representative I -Bilingual Preferred

Join to apply for the Patient Access Representative I -Bilingual Preferred role at Arkansas Children's

Patient Access Representative I -Bilingual Preferred

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Join to apply for the Patient Access Representative I -Bilingual Preferred role at Arkansas Children's

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Please See Job Description For Details.

Time Type:

Full time

Department:

CC097212 Centralized Scheduling and Patient Access Center

Summary:

Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Additional Information:

Required Education:

No education requirements

Recommended Education:

High school diploma or GED or equivalent

Required Work Experience:

Entry Level - Experience Not Required.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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