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Patient Access Representative I

Lensa

Frisco (TX)

On-site

USD 65,000 - 70,000

Full time

2 days ago
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Job summary

Join a leading health care organization in Frisco as a Patient Access Representative I. In this role, you will prioritize patient care by managing appointment schedules and insurance verifications. Ideal candidates are energetic, detail-oriented, and preferably have prior experience in a medical office setting.

Qualifications

  • 2 years experience in a medical office preferred.
  • Familiarity with insurance procedures is a plus.
  • Experience in medical appointment scheduling desired.

Responsibilities

  • Manage a high volume of incoming and outgoing calls.
  • Schedule and reschedule patient appointments promptly.
  • Conduct insurance verifications and pre-registrations.

Skills

Communication
Insurance procedures
Appointment scheduling

Education

High School education or equivalent

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Scottish Rite for Children, is seeking professionals in Frisco, TX. Apply via Lensa today!

Our patients are our number one priority! We're committed to giving children back their childhood!

Job Posting Title

Patient Access Representative I

Location:

Frisco - Ambulatory Surgical Center

Additional Posting Details

Monday - Friday

7:30am - 4:30pm

Job Description

Duties/Responsibilities

  • Manages a high volume of incoming and outgoing telephone calls
  • Responsible for completing assigned workqueues
  • Accurately schedule and re-schedule patient appointments in a timely manner
  • Effectively communicate and coordinate patient appointments with downstream departments
  • Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance
  • Accurately pre-register specific data elements prior to the patients scheduled date of service
  • Perform all aspects of insurance verifications
  • Add insurance coverage and update the billing system to reflect the insurance status of the patient
  • Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review
  • Responsible for all correspondence from Insurance companies to be sent to HIM for scanning.
  • Provide clerical and administrative support as required
  • Create reports for tracking and trending purposes
  • Alter provider schedule template in electronic medical record (EMR)
  • Assist with departmental coverage as requested

Required Skills/Abilities

  • High School education or equivalent
  • Preferred 2 years working in a medical office setting
  • Preferred experience in insurance procedures
  • Preferred experience in medical appointment scheduling

Work Environment

  • Working conditions: inside.
  • Working Position: sitting, standing, and walking.
  • Physical Demands: light.
  • Physical Requirements: lifting/carrying, repetitive movement, stooping/kneeling/bending.
  • An Individual in this position will be required to lift or carry weight in this group: 11-24 lbs.
  • Sensory/Communicative activities essential to the performance of this position: feeling, hearing, seeing, speaking.
  • An Individual in this position will be exposed to: inside environment, loud noise.

At Scottish Rite for Children, we work together with the common goal of helping give children back their childhood. Scottish Rite is a unique place to work because we believe in a collaborative approach, utilizing the care and expertise from all departments. We are always looking for caring, energetic individuals to join our team. We currently have locations in Dallas and Frisco and is an equal opportunity employer.

For questions, contact careers@tsrh.org.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    IT Services and IT Consulting

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