Patient Access Representative (Part Time - Days) Lansdale

Jefferson Health; United States; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical (including prescription)

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Group insurance discounts

Job summary

Jefferson Health is seeking a Patient Access Representative (Part Time - Days) for the Lansdale campus. This role focuses on delivering a positive patient experience during registration and coordinates demographic and insurance information for outpatient visits.

The position requires strong communication and customer service skills, with responsibilities including verifying insurance, referrals, and authorizations, and collecting copayments at the point of service.

Qualifications

• High School Diploma or GED required.
• At least 3 years of customer service experience.
• CPR/Emergency response knowledge may be preferred.

Responsibilities

• Register patients and gather demographic and insurance information.
• Verifies insurance coverage, referrals, and authorizations.
• Collects patient out-of-pocket liability at time of service.
• Answers phones for outpatient visits and provides a positive patient experience.

Education

High School Diploma/GED

3 years of customer service experience

Job description

Number of Positions In Requisition 1 Job Details

Patient Access Representative (Part Time - Days)

Job Summary

Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits.

Job Duties

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Gathers accurate demographic and insurance information
• Requests and scans photo ID and insurance cards
• Verifies insurance coverage, referrals, and authorizations
• Collects patient out-of-pocket liability at time of service

Minimum Qualifications

• High School Diploma/GED
• 3 years of customer service experience

Preferred Qualifications

• Associate’s Degree in Healthcare or Business Administration

Additional Qualifications

• Lift and carry 25 lbs.
• Frequent sitting/standing, frequent keyboard use
• Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Work Shift

Workday Day (United States of America)

Location

Lansdale Hospital Primary Location Address: 100 Medical Campus Drive, Lansdale, Pennsylvania, United States of America

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.

Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.

Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.

Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

EEO Statement

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

• Medical (including prescription)
• Supplemental insurance
• Dental
• Vision
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits
• Access to group rates on insurance and discounts
• Tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
• Medical (including prescription) insurance for all colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps)

Additional Information

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.