Patient Access Representative (ER)

Corevia Staffing; California (MO); On-site; USD 36,000 - 48,000; Part time

Job summary

Corevia Staffing in Pomona, CA seeks a Patient Access Representative for a contract assignment in the Emergency Department. You will interview patients, collect demographic and insurance information, and register them in the hospital information system.

Responsibilities include verifying insurance, obtaining authorizations, and ensuring accurate documentation while delivering professional customer service and maintaining HIPAA confidentiality.

Qualifications

• High School Diploma or GED (or equivalent).
• 1-2 years of patient registration, admissions, or clerical experience, preferably in a hospital or healthcare setting.
• Strong customer service and interpersonal communication skills.
• Excellent verbal communication skills.
• Proficient computer and data entry skills.
• Ability to work efficiently in a fast-paced Emergency Department environment.

Responsibilities

• Interview patients and accurately collect demographic, insurance, and financial information.
• Register patients and create/update patient records in the hospital information system.
• Verify insurance coverage and assign appropriate insurance codes.
• Obtain patient consents, signatures, and required authorizations.
• Ensure accuracy and completeness of registration and insurance documentation.
• Answer incoming telephone calls and provide professional customer service.
• Assist patients, families, and visitors with registration-related inquiries.
• Collaborate with departmental staff to meet patient registration and scheduling needs.
• Maintain confidentiality of patient information in accordance with HIPAA guidelines.

Skills

Customer service

Interpersonal communication

Verbal communication

Data entry

Education

High School Diploma or GED

Job description

Job title: Patient Access Representative | ER

Location: 1798 N Garey Ave, Pomona, CA 91767

Job Type: Contract

Shift: 8-hour shifts (Start times vary: 7:00 AM, 8:00 AM, or 9:00 AM)

Work Schedule:

• 8-hour shifts
• Shift start times vary (7:00 AM, 8:00 AM, or 9:00 AM)
• Five shifts per week
• Must be available to work weekends and holidays
• Rotating weekends are mandatory
• Pretest required before submission
• Candidate must live within 30 miles of the facility

Required Qualifications:

• High School Diploma or GED (or equivalent)
• Minimum 1 2 years of patient registration, admissions, or clerical experience, preferably in a hospital or healthcare setting
• Strong customer service and interpersonal communication skills
• Excellent verbal communication skills
• Proficient computer and data entry skills
• Ability to work efficiently in a fast-paced Emergency Department environment

Primary Responsibilities:

• Interview patients and accurately collect demographic, insurance, and financial information.
• Register patients and create/update patient records in the hospital information system.
• Verify insurance coverage and assign appropriate insurance codes.
• Obtain patient consents, signatures, and required authorizations.
• Ensure accuracy and completeness of registration and insurance documentation.
• Answer incoming telephone calls and provide professional customer service.
• Assist patients, families, and visitors with registration-related inquiries.
• Collaborate with departmental staff to meet patient registration and scheduling needs.
• Maintain confidentiality of patient information in accordance with HIPAA guidelines.