Patient Access Representative / Emergency Room / Days / 24 hrs

Henry Ford Health System; Rochester (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated coordinator to manage daily operations within their emergency services department. This role involves coordinating patient access activities, assisting in the implementation of departmental goals, and ensuring effective communication between clinical and administrative teams. The ideal candidate will have strong customer service and computer skills, along with a high school diploma or equivalent experience. Join a dynamic team where your contributions will enhance patient care and operational efficiency.

Qualifications

• 1+ years of applicable job-specific experience required.
• Professional licensure or certification can substitute for education.

Responsibilities

• Coordinates patient access activities like registration and billing.
• Serves as a liaison between clinical and administrative areas.

Skills

Customer Service Skills

Computer Skills

Telephone Skills

Medical Terminology

Education

High School Diploma or Equivalent

Job description

General Summary:

Coordinates the daily operations of assigned area(s).

Responsibilities:

• Coordinates patient access activities, such as registration, billing, and scheduling.
• Assists management in establishing and implementing goals.
• Serves as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
• Assists in monitoring budgets, staffing levels, quality measures, and/or regulatory compliance.

Requirements:

• High School diploma or equivalent.
• At least 1 year of applicable job-specific experience required. Note: Professional licensure or certification can be used in lieu of education or experience, if applicable.
• Preferred: Medical terminology, medical office, or acute hospital desk clerk experience. Computer, telephone, and customer service skills preferred.

Additional Information:

• Organization: Henry Ford Rochester Hospital
• Department: Emergency Services Admin 001
• Shift: Day Job
• Union Code: Not Applicable