Patient Access Representative / Emergency Room / Days / 24 hrs

Henry Ford Health System; Detroit (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Access Representative to join their dynamic team. This role is vital in coordinating patient access activities, including registration, billing, and scheduling within the emergency room setting. The representative will serve as a crucial liaison between clinical and administrative departments, ensuring smooth operations and compliance with quality measures. If you have a passion for healthcare and possess strong customer service skills, this opportunity offers a chance to make a meaningful impact in patient care while working in a collaborative environment.

Qualifications

• 1 year of relevant job experience required.
• Professional licensure/certification can substitute for education/experience.

Responsibilities

• Coordinates patient access activities like registration and billing.
• Liaison between clinical and administrative areas for effective operations.
• Assists in monitoring budgets and staffing levels.

Skills

Medical terminology

Customer service skills

Computer skills

Telephone skills

Education

Professional licensure/certification

Experience in medical office

Experience as Acute hospital desk clerk

Job description

Patient Access Representative / Emergency Room / Days / 24 hrs

Coordinates the daily operations of assigned area(s).

Responsibilities:

1. Coordinates patient access activities, such as registration, billing, and scheduling.
2. Assists management in establishing and implementing goals.
3. Serves as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
4. Assists in monitoring budgets, staffing levels, quality measures, and/or regulatory compliance.

Requirements:

• 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Medical terminology, medical office, and or Acute hospital desk clerk experience preferred. Computer, telephone and customer service skill preferred.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.