Patient Access Representative - ECC - Full time - Varies

OakBend Medical Center; Wharton (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

OakBend Medical Center seeks an ECC Patient Access Representative to provide quality service and support to patients. This role involves greeting customers, ensuring accurate registrations, and educating patients about their benefits. Ideal candidates have a high school diploma or GED and 1-5 years of relevant experience.

Qualifications

• Minimum of 1-5 years of previous business office experience.
• Relevant experience may substitute for education.

Responsibilities

• Greeting customers and providing high-quality service.
• Ensuring timely and accurate registrations and completing benefit verifications.
• Educating patients regarding benefits and obtaining authorizations for services.

Skills

Interpersonal skills

Typing

Education

High school diploma or GED

Job description

Responsibilities

The ECC Patient Access Representative is the first line of quality service to our patients and guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged.

The main responsibilities include greeting customers, providing the highest level of customer service, ensuring timely and accurate registrations, completing benefit verifications, educating patients regarding benefits, and obtaining appropriate authorizations for services.

Qualifications

Minimum Education: High school diploma or GED; relevant experience may be considered in lieu of education.

Minimum Work Experience: 1 to 5 years of previous business office related experience.

Skills, Knowledge, and Abilities: Excellent interpersonal skills required; typing speed of 35 wpm.

About OakBend

OakBend Medical Center is an independent hospital providing exceptional and compassionate care since 1950. The OakBend family includes outstanding team members caring for the community across three hospitals and various specialty centers. Services include No Wait ER, advanced trauma center, stroke program, air ambulance, and skilled nursing facility. We are committed to creating a rewarding environment for our team and ensuring high-quality care for our patients.