Patient Access Representative, Cashier

SBHU; Stony Brook (NY); On-site; USD 51,000 - 57,000; Full time

Job summary

Stony Brook Medicine seeks a Patient Access Representative, Cashier to support Revenue Cycle, Compliance and Patient Experience by handling Registration, Financial Screening and Verification with professionalism. The Cashier will manage patient balances and valuables, ensuring accurate documentation and compliant processes.

The role requires strong communication, reliability, and the ability to work with multidisciplinary teams within a busy hospital environment.

Qualifications

• Associate degree with one year of banking, cashiering, or customer service experience; or two years of relevant experience in lieu of a degree.
• Excellent verbal and written communication; strong computing and multi-tasking skills.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word).

Responsibilities

• Receive and post copayments, self-pay deposits, and other charges in the POS system.
• Verify monies from departments and prepare daily deposits.
• Document and secure patient valuables; ensure proper storage and release.
• Assist with registration tasks and maintain professional interactions with staff and patients.
• Provide parking validation and complete assigned work lists as required.

Skills

Verbal communication

Written communication

Computing

Multitasking

MS Office

Excel

PowerPoint

Team collaboration

Education

Associate degree or equivalent with 1 year cashiering/banking/customer service

Tools

MS Office

Job description

Patient Access Representative, Cashier

At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in the areas of Registration, Financial Screening and Verification and patient throughput. Qualified candidates will demonstrate excellent communication and interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.

The Patient Access Representative assigned to the Cashier Office is a key member of the Patient Access Services team, ensuring that patient valuables are collected, documented, secured and released in accordance with policy and compliance standards. The Cashier Representative is responsible for collecting patient balances due in our electronic POS payment system. The Cashier may also assist with securing regulatory signatures, and/or completing varied registration work lists. This role requires professional interaction with all hospital and clinical staff and facilitates a positive experience in all patient encounters.

Duties of a Patient Access Cashier may include the following, but are not limited to:

• Receive and release petty cash bags to Patient Access Registrars.

• Reconcile petty cash bags to ensure that issued amount is consistently maintained.

• Responsible for collection and posting of applicable copayments, self-pay deposits or private room charges in the electronic POS Payment System.

• Verify monies received from Ancillary Departments and prepare daily deposit.

• Accepts patient valuable envelopes brought to the Emergency Dept. or Hospital Main Cashier by registration or nursing personnel and validates content list.

• Responsible for verification and accurate documentation of patient valuables collected. Ensure proper storage and release. Escalate discrepancies to Senior Manager.

• Conduct secured valuable inventory audits.

• Follow policy and procedure for management of unreleased valuables.

• When appropriate, provide parking validation to patients and visitors and employees.

• Complete work list tasks as assigned.

• Communicate professionally with colleagues, patients and answer calls directed to the Cashier Office.

Qualifications

Required:

• Associates Degree with one year working experience in banking, cashiering, or customer service.

Or in lieu of degree, two years’ experience working in banking, cashiering, or customer service.

• Excellence in verbal and written communication, computing and multi-tasking skills.

• Proficiency in Microsoft Office Suite: Excel, PowerPoint, and Word.

• Ability to work with multidisciplinary teams.

Preferred:

• Experience working in a hospital or other healthcare setting.

++Prior to start date, the selected candidate must meet the following requirements:++

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine’s Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination.

++Anticipated Pay Range++

The salary range for this position is listed below. This range reflects Stony Brook University Hospital’s good faith and reasonable estimate of potential compensation at the time of posting.

The final offer will be determined based on the candidate’s verified years of relevant, comparable experience. Please note that misrepresentation or inflation of experience may result in disqualification from the hiring process or termination of employment if hired.

Some positions may also include annual supplemental pay, such as:

Location Pay: for UUP, CSEA, and PEF full-time positions.

At Stony Brook University Hospital, your compensation extends beyond your paycheck. We offer comprehensive benefits including generous leave, health insurance, and participation in the state pension system that contribute significantly to your overall total rewards package.

Stony Brook Medicine integrates and elevates all of Stony Brook University’s health-related initiatives: education, research and patient care. It includes our Health Sciences schools - Medicine, Dental, Health Professions, Nursing and Social Welfare - a Program in Public Health, as well as Stony Brook University Hospital, Stony Brook Children’s Hospital, Stony Brook Southampton Hospital, Stony Brook Eastern Long Island Hospital, Long Island State Veterans Home, and more than 200 community-based healthcare settings throughout Suffolk County.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

*In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.*

Visit our WHY WORK HERE page to learn about the total rewards we offer.

Job Number:

2603911
Official Job Title: TH Instructional Support Assistant

Job Field

: Finance

Primary Location

: US-NY-Stony Brook
Department/Hiring Area: Patient Access Services

Schedule

: Full-time

Shift

:Day Shift Shift Hours: 8a-4p Pass Days: Sat, Sun

Posting Start Date

: Nov 4, 2026

Posting End Date

: Nov 19, 2026, 4:59:00 AM
Salary:$50,859 - $57,275 / year
Salary Grade:SL1
SBU Area:Stony Brook University Hospital