Patient Access Representative (Ancillary)

Truman Medical Centers; Kansas City, Northern (MO, KY); Híbrido; USD 34 000 - 45 000; Tempo integral

Resumo da oferta

University Health Truman Medical Center is seeking a Patient Access Representative (Ancillary) to perform outpatient and inpatient registration, verify financial eligibility, and assist with scheduling and orders. The role supports multiple registration areas, ensuring smooth patient flow and excellent service to patients and families.

The position requires a high school diploma or equivalent, with prior patient access experience and strong communication skills.

Qualificações

• Clear and concise communication skills required to interview patients/families and exchange information with hospital staff and payors.
• Concise written communication and keyboarding skills required.
• Detail oriented with ability to read, analyze, and interpret clinical, financial, and legal documents.

Responsabilidades

• Perform outpatient and inpatient registration functions.
• Assist with scheduling and activating orders as applicable.
• Check‑In Desk and various registration areas to maximize patient flow and customer service.
• Provide general information to hospital users, patients and families.

Conhecimentos

Communication

Written communication

Keyboarding

Detail oriented

Interpreting information

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

## Patient Access Representative (Ancillary)Apply: University Health Truman Medical Center: Full time: Posted Today: R0019114**If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.****Please log into myWORKDAY to search for positions and apply.**Patient Access Representative (Ancillary)101 Truman Medical Center# **Job Location**University Health Truman Medical CenterKansas City, Missouri# **Department**Patient Access UHTMC# **Position Type**Full time# **Work Schedule**8:30AM - 5:00PM# **Hours Per Week**40# **Job Description**The Ancillary Access Representative (AAR) is a fully cross-functional level and role and performs all Patient Access functions. Performs all outpatient and inpatient registration functions. Ensures that patients meet financial requirements. Provides general information to hospital users, patients and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. Assists with scheduling and activates orders as applicable.The Ancillary Access Representative will typically be located in Laboratory and Radiology Registration areas, but will be able to assist in all areas, including:• Check-In Desk• Emergency Department Registration• Outpatient Registration• Inpatient & Observation RegistrationMinimum Requirements* High school diploma or equivalent.* Previous experience as a Patient Access Representative or Patient Access Scheduling Representative.* Clear and concise communication skills required in order to effectively interview patients/families and to exchange information with hospital staff members, physicians, and third party payors.* Concise written communication and keyboarding skills required.* Detail oriented. Ability to read, analyze, and interpret clinical information, business account information, financial and legal documents.* Ability to respond to sensitive inquiries from regulatory agencies, hospital staff, members of the community or sensitive inquiries/complaints from guests. Ability to define problems, collect data, establish facts, and draw valid conclusions.* Ability to deal with abstract concepts and interpret verbal, nonverbal, and written instructions.Preferred Qualifications* Two years’ experience with patient contact* Basic Medical terminology knowledge.* Medical insurance verification and authorization experience.* Ability to speak Spanish.