Patient Access Representative 3, Full Time

University of Miami; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

University of Miami is seeking a Patient Access Representative 3 (On-Site) in Miami, FL. You will register patients, verify eligibility, collect financial information, and coordinate with scheduling to ensure smooth admissions and reimbursement.

Join UHealth Tower as part of South Florida's leading university-based health system. The role requires strong communication, attention to detail, and the ability to work independently or in a team within a dynamic clinical setting.

Qualifications

• High School diploma or equivalent.
• Minimum 3 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Ability to handle confidential information with discretion.
• Strong communication skills, both written and verbal.
• Ability to work independently or in a team.

Responsibilities

• Obtain, verify, and enter demographic, financial, and clinical information for financial clearance.
• Contact families or physicians to obtain missing insurance information.
• Verify insurance eligibility and notify stakeholders of issues.
• Collaborate with scheduling to identify add-on patients.
• Obtain authorizations, pre-certifications, referrals.
• Explain patient liabilities and collect funds.
• Maintain records and documentation in system.
• Serve as lead resource for lower level staff.
• Recommend improvements to management.

Skills

Accounting procedures

Attention to detail

Confidential information handling

Written and verbal communication

Independent and collaborative work

Education

High School diploma or equivalent

Job description

## Patient Access Representative 3, Full TimeApply: On-Site: Miami, FL: Full time: Posted Today: R100102705**Current Employees:**If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.**Location: UHealth Tower****Schedule: Monday–Friday, 7:30 AM–4:00 PM.** The Patient Access Representative 3 (On-Site) (U) oversees the registration and financial clearance activities that will facilitate reimbursement for services rendered by the department and serves as functional expert for department peers. **CORE JOB FUNCTIONS:*** Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.* Contact patients’ families or physicians’ offices to obtain missing insurance information.* Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.* Collaborates with scheduling departments to identify add-on patients.* Obtains necessary authorizations, pre-certifications, and referrals.* Notifies patients of liabilities prior to date of service and collects funds.* Maintains appropriate records, files, and accurate documentation in the system of record.* Serves as a lead resource for lower level Patient Access Representatives.* Recommends new approaches to management for enhancing performance and productivity.* Adheres to University and unit-level policies and procedures and safeguards University assets. ***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.*** **CORE QUALIFICATIONS:*** High School diploma or equivalent* Minimum 3 years of relevant experience **Knowledge, Skills, and Attitudes:*** Knowledge of generally accepted accounting procedures and principles.* Skill in completing assignments accurately and with attention to detail.* Ability to process and handle confidential information with discretion.* Ability to work independently and/or in a collaborative environment.* Ability to communicate effectively in both oral and written form. *The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.*The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.