Patient Access Representative 1st shift 24 Hours

Day Kimball Health; Putnam (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dedicated healthcare team as a Patient Access Representative, where you'll play a vital role in ensuring seamless patient registration and communication. This position involves obtaining and verifying patient information, managing front end revenue cycle operations, and serving as a key liaison for patient services. You'll work closely with patients and their families, guiding them through hospital policies and procedures. If you're passionate about healthcare and have a knack for organization and communication, this is an excellent opportunity to make a meaningful impact in your community.

Qualifications

• High school diploma or equivalent required.
• Knowledge of healthcare insurance and medical terminology preferred.

Responsibilities

• Manage front end revenue cycle by registering patients for procedures.
• Act as communication liaison for patient services and information.

Skills

Healthcare Insurance Knowledge

Medical Terminology Knowledge

Education

High School Diploma or Equivalent

Job description

Job Title: Patient Access Representative

Hours: 1st shift, 24 Hours

Rotating Weekends and Holidays

Job Summary of Patient Access:

Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patients of hospital and regulatory policies in regards to patient care and collection practices. Functions as the communication liaison of patient services, as appropriate from pre-cert to admission.

ESSENTIAL RESPONSIBILITIES of Patient Access:

• Responsible for front end revenue cycle management by registration of patients for Emergency, Scheduled Outpatient and Inpatient procedures. Requires extensive knowledge of all insurance and demographic information which drives the revenue cycle.
• Responsible for switchboard operations including emergency operations procedures.
• Greets patients, relatives or patient representatives as the communication liaison for patient services and information.
• Responsible for current and new regulatory requirements for state, federal, and commercial payors.
• Responsible for ABN and co-payment collection practices.

Qualifications of Patient Access:

Education:

• High school diploma or equivalent required.

Experience:

• Knowledge of Healthcare Insurance preferred.
• Knowledge of medical terminology preferred.

Day Kimball Healthcare is a non-profit, integrated medical services provider comprised of Day Kimball Hospital, healthcare centers in Danielson, Dayville, Plainfield and Putnam, Day Kimball HomeCare, Hospice & Palliative Care of Northeastern CT, Day Kimball HomeMakers, and Day Kimball Medical Group. Its service area includes Northeast Connecticut as well as nearby Massachusetts and Rhode Island communities. Day Kimball Healthcare’s comprehensive network offers more than 1,400 employees including nearly 300 associated, highly-skilled physicians, surgeons and specialists. Its website is daykimball.org.

Day Kimball Healthcare is an Affirmative Action / equal opportunity employer committed to providing equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Day Kimball Healthcare is a smoke free campus.