Patient Access Representative 1st shift 24 Hours

Day Kimball Healthcare; Putnam (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Connecticut is seeking a Patient Access Representative to manage patient registrations and serve as a communication liaison. The role requires knowledge of healthcare insurance and customer service experience. Benefits include life insurance, disability coverage, and education reimbursement.

Benefits

Pharmacy Plan

Basic & Supplemental Life Insurance

Short & Long Term Disability

HSA or FSA accounts

Accident & Critical Illness Coverage

401K Plan with match

Vacation Time

Sick Days

Paid Holidays

Education Reimbursement

Qualifications

• 2 years Customer Service experience preferred.
• Knowledge of Healthcare Insurance preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Responsible for front end revenue cycle management by registration of patients.
• Greets patients and serves as communication liaison for patient services.
• Follows-up on incomplete registrations by contacting physician offices.

Skills

Customer Service

Healthcare Insurance

Medical Terminology

Education

High School Diploma

Job description

Day Kimball Healthcare is Hiring Patient Access Representative!

Patient Access Representative Job Summary:

Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patients of hospital and regulatory policies in regards to patient care and collection practices. Functions as the communication liaison of patient services, as appropriate from Pre-cert to Admission.

Patient Access Representative Essential Responsibilities:

• Responsible for front end revenue cycle management by registration of patients for Emergency, Scheduled Outpatient and Inpatient procedures. Requires extensive knowledge of all insurance and demographic information which drives the revenue cycle.
• Responsible for switchboard operations including emergency operations procedures.
• Greets patients, relatives or patient representatives as the communication liaison for patient services and information.
• Responsible for current and new regulatory requirements for state, federal, and commercial payers.
• Responsible for ABN and co-payment collection practices.
• Follows-up on incomplete registrations by contacting physician offices or patient at-home to get complete information.
• Receives inquiries from other facilities regarding patient demographic and insurance information.

Patient Access Representative Education Qualifications:

• High School Diploma or equivalent required

Patient Access Representative Experience Qualifications:

• 2 years Customer Service experience preferred.
• Knowledge of Healthcare Insurance preferred.
• Knowledge of medical terminology preferred.

Patient Access Representative Benefits Summary:

• Pharmacy Plan
• Basic & Supplemental Life Insurance
• Short & Long Term Disability
• HSA or FSA accounts
• Accident & Critical Illness Coverage
• 401K Plan with match
• Vacation Time
• Sick Days
• Paid Holidays
• Education Reimbursement

Day Kimball Healthcareis a non-profit, integrated medical services provider comprised of Day Kimball Hospital, healthcare centers in Danielson, Dayville, Plainfield and Putnam, Day Kimball HomeCare, Hospice & Palliative Care of Northeastern CT and Day Kimball Medical Group. Its service area includes Northeast Connecticut as well as nearby Massachusetts and Rhode Island communities. Day Kimball Healthcare’s comprehensive network offers more than 1,400 employees including nearly 300 associated, highly-skilled physicians, surgeons and specialists. Its website is daykimball.org.

Day Kimball Healthcareis an Affirmative Action / equal opportunity employer committed to providing equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Day Kimball is a smoke free environment.