Patient Access Representative 1- Doral

University of Miami; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Tuition remission

Competitive salary

Job summary

University of Miami Health System at Doral is seeking a dedicated Patient Access Representative 1 for a full-time on-site role in downtown Doral. The position supports the western hub of our regional ambulatory network, enabling access to a wide range of services including Sylvester, Bascom Palmer, and Desai Sethi institutes.

The role includes patient registration, insurance verification, scheduling, and HIPAA compliance, with a focus on accurate data capture and exceptional service in a

Qualifications

• High School Diploma or equivalent required.
• 1 year of relevant experience.
• Any combination of education/experience/certifications may be considered.

Responsibilities

• Performs full registration and verifies insurance and patient information.
• Obtains copies of insurance cards, driver’s license, and referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA and obtains signed forms.
• Instructs patients to complete required questionnaires.
• Schedules follow-ups, cancels, edits appointments, and records no-shows.
• Reconciles vouchers and handles them appropriately.
• Answers calls and responds to inquiries or transfers as needed.

Skills

Insurance verification

Customer service

HIPAA compliance

Data entry

Appointment scheduling

Telephone inquiries

Education

High School Diploma or equivalent

Job description

The University of Miami Health System at Doral has an exciting opportunity for a full-time Patient Access Representative 1. The University of Miami Health System has opened our state-of-the-art facility in Downtown Doral that serves as a western hub for our distinguished regional network of ambulatory services. This 160,000 square foot expansion will continue to bring world-class academic medicine, cutting-edge technology, and innovative treatment options to the rapidly growing Doral community. UHealth at Doral will have services through the Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, and the Desai Sethi Urology Institute, as well as specialties such as cardiology, endocrinology, otolaryngology, gastroenterology, dermatology, and more. The expansion will provide residents with innovative, specialized medical services in the heart of their community. UHealth at Doral has 8 operating rooms, 3 endoscopy procedure rooms, 33 cancer treatment bays, over 60 multidisciplinary exam rooms, and supporting ancillary services like imaging, lab, and respiratory therapy. The Patient Access department has an exciting opportunity for a full-time Patient Access Representative 1 to work on-site in downtown Doral.

CORE FUNCTIONS

• Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE REQUIREMENTS

• High School Diploma or equivalent
• One (1) year of relevant experience
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

BENEFITS

• competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status: Full time Employee Type: Staff

Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.

Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.