Patient Access Representative 1 (On-Site) - Deerfield Beach, FL

University of Miami; Deerfield Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Tuition remission

Job summary

The University of Miami UHealth Department of Clinical Access is seeking a Patient Access Representative 1 to work at our Deerfield location. This on-site role registers patients for clinical services, verifies insurance benefits, and collects payments.

Key duties include completing full registration, obtaining insurance cards and referrals, explaining consent forms, scheduling follow-ups, handling inquiries, and safeguarding university assets. The position offers competitive benefits.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of relevant experience.
• General knowledge of office procedures and operations.
• Data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.

Responsibilities

• Registers patients and verifies insurance.
• Obtains copies of insurance cards, driver’s license, and referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA and obtains signatures.
• Instructs patients to complete any required questionnaires by the physician.
• Schedules follow-up, cancels, and edits appointments; records no-shows.
• Reconciles vouchers and delivers them to the designated area.
• Answers telephone calls and responds to questions or transfers when appropriate.
• Adheres to University and unit-level policies and safeguards assets.

Skills

Data entry

Effective communication

Confidential information handling

Office procedures

Customer service

1 year experience

Education

High school diploma or equivalent

Job description

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a Patient Access Representative 1 to work at our Deerfield location.

Core Job Summary

The Patient Access Representative 1 (On‑Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.

Core Responsibilities

• Performs full registration and ensures that insurance is verified, and all patients’ information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow‑up, cancels, and edits appointments, and records no‑show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit‑level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High school diploma or equivalent
• Minimum 1 year of relevant experience
• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading‑edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.

As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean.

Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year.

Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care.

We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.