Patient Access Representative 1-1

C002 Medical University Hospital Authority (MUHA); United States; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Retirement plan options

Wellness resources

Job summary

The Patient Registration Representative at MUSC Health serves as the first point of contact for patients, ensuring accurate and timely registration and billing setup. You will verify payment methods, assist with payment arrangements, and support patients through insurance and self-pay processes in a hospital setting.

Ideal candidates have at least 1 year of customer service experience, a high school diploma or GED, and familiarity with hospital information systems or word processing.

Qualifications

• Must have at least 1 year of customer service experience.
• High school diploma or GED.
• Ability to interpret and apply financial procedures and regulations preferred.

Responsibilities

• Serve as the initial point of contact for patients at registration.
• Verify and prepare patient accounts for inpatient and outpatient billing.
• Review payment methods (insurance, self-pay, agency) and patient/insurance information.
• Set up payment arrangements and assist with assistance programs.
• Assist in collecting copayments and deductibles; respond to basic billing inquiries.

Skills

Customer service

Billing inquiries

Payment verification

Education

High school diploma or GED

Tools

Hospital information systems

Word processing

Job description

Job Description Summary

Not a new FTE. This is Net Neutral and created from an existing budgeted position. To support recent security audit recommendations, we are requesting to create these positions from a current 0.875 budgeted FTE, which will be divided into part time weekend roles and transferred to SJ Admissions. We are requesting approval to create and post two 0.15 budgeted FTE positions (0.30 total), scheduled 3p-9p derived from the preexisting 0.875 FTE. These positions will be transferred to SJ Admissions to ensure consistent weekend coverage at the SJ Welcome/Admissions Desk and maintain operational continuity. This change consolidates responsibilities, strengthens compliance, and improves operational efficiency while remaining fully FTE neutral. The new FTEs are being created entirely from the current 0.875 budgeted position.

Entity Details

Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Temporary Cost Center CC002364 CHSCorp OH - Patient Admissions (SJCH) Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 16 Work Shift Day (United States of America)

Job Description

The Patient Registration Representative serves as the initial point of contact for patients. Under general supervision and reporting to the Patient Access Services Supervisor, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/applies for assistance programs. Assists in collecting copayments and deductibles and solves basic billing inquiries.

Benefits

MUSC Health is a leading academic health system offering a robust and comprehensive benefits package, including health insurance, retirement plan options, wellness resources, and more

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

Flavors

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Equal Opportunity Statement

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Background Verification

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Career Opportunities

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location.

Research & Recognition

MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.