Patient Access Representative

Western Missouri Medical Center; Warrensburg (MO); On-site; USD 28,000 - 38,000; Full time

Job summary

Western Missouri Medical Center in Warrensburg, MO seeks a reliable Registration Clerk to accurately register patients for clinical testing and verify accounts. This on-site, full-time role requires attention to detail and a strong customer-service mindset.

You will collect demographics and insurance details, determine benefits, co-pays and deductibles, and input MSP information for Medicare patients while maintaining professionalism and meeting deadlines in a fast-paced hospital environment.

Qualifications

• High school diploma or equivalent.
• Typing speed 45+ WPM.
• Previous clerical experience.
• Excellent customer service and ability to follow hospital policies.

Responsibilities

• Perform registration duties as requested.
• Obtain correct patient demographic and insurance information.
• Determine Benefits, Co-Pays and deductibles.
• Collect and enter accurate MSP information for Medicare patients.
• Demonstrate competency with equipment, utilizes supplies and equipment properly.
• Demonstrate behaviors which promote professionalism.
• Work without constant supervision, meets deadlines, makes decision based on relevant facts.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.

Skills

Typing 45+ WPM

Customer service

Clerical experience

Self-motivated

Education

High school diploma or equivalent

Job description

PURPOSE STATEMENT

As directed, complete accurate registration of all patients presenting to Western Missouri Medical Center for clinical testing, verification of accounts.

Job Type

Full-time

Description

As directed, complete accurate registration of all patients presenting to Western Missouri Medical Center for clinical testing, verification of accounts.

Essential Functions

• Perform registration duties as requested.
• Obtain correct patient demographic and insurance information.
• Determine Benefits, Co-Pays and deductibles.
• Collect and enter accurate MSP information for Medicare patients.
• Demonstrate competency with equipment, utilizes supplies and equipment properly.
• Demonstrate behaviors which promote professionalism.
• Work without constant supervision, meets deadlines, makes decision based on relevant facts.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.

Requirements

• High school diploma or equivalent.
• Typing skills of 45+ WPM
• Previous clerical experience.
• Great customer service skills.
• Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

Physical/Mental Requirements

• Must be able to sit and stand, intermittent 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.