Patient Access Representative

Western Missouri Medical Center; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Western Missouri Medical Center is seeking an organized patient registration clerk to accurately register patients presenting for clinical testing and verify their accounts.

The role requires fast, accurate data entry, strong customer service, and the ability to follow hospital policies and procedures under pressure. You will collect demographic and insurance information and determine benefits, co-pays and deductibles to ensure smooth billing and scheduling.

Qualifications

• High school diploma or equivalent.
• Typing 45+ WPM.
• Previous clerical experience.
• Great customer service skills.
• Self-motivated and able to follow hospital policies and procedures.

Responsibilities

• Register patients for clinical testing and verify accounts.
• Obtain accurate demographic and insurance information.
• Determine benefits, co-pays, and deductibles.
• Collect MSP information for Medicare patients.
• Demonstrate competency with equipment and maintain professional behavior.
• Work with minimal supervision and meet deadlines.
• Maintain regular attendance.
• Perform other duties as assigned.

Skills

Typing 45+ WPM

Great customer service

Clerical experience

Self-motivated

Policy adherence

Education

High school diploma or equivalent

Job description

Description

PURPOSE STATEMENT

As directed, complete accurate registration of all patients presenting to Western Missouri Medical Center for clinical testing, verification of accounts.

ESSENTIAL FUNCTIONS

• Perform registration duties as requested.
• Obtain correct patient demographic and insurance information.
• Determine Benefits, Co-Pays and deductibles.
• Collect and enter accurate MSP information for Medicare patients.
• Demonstrate competency with equipment, utilizes supplies and equipment properly.
• Demonstrate behaviors which promote professionalism.
• Work without constant supervision, meets deadlines, makes decision based on relevant facts.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent.
• Typing skills of 45+ WPM
• Previous clerical experience.
• Great customer service skills.
• Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

PHYSICAL/MENTAL REQUIREMENTS

• Must be able to sit and stand, intermittent 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.