Patient Access Representative

Desert Care Network; Palm Springs (CA); On-site; USD 28,000 - 40,000; Part time

Job summary

Desert Regional Medical Center in Palm Springs, CA is seeking a Patient Service Representative II for per diem, rotating shifts. You will greet patients, collect demographic and financial information for registration, and assist with insurance verification to support timely billing.

The role requires 1–3 years of acute care hospital registration or business office experience, knowledge of Medicare/Medi-Cal, and a typing speed of at least 35 WPM.

Qualifications

• High School Diploma or GED
• 1–3 years recent experience in acute care hospital registration or business office
• Knowledge in Medicare, Medi-Cal and third party billing and collection procedures
• Type a minimum of 35 WPM
• Experience or knowledge in admissions, registrations and insurance verification is essential.

Responsibilities

• Greets patients and visitors in person or by phone; collects demographic, financial and medical information for registration.
• Coordinates and assists in completing activities related to patients' finances to facilitate billing and collection while adhering to policies.
• Obtains, monitors and expedites necessary authorizations and approvals for hospital outpatient services and/or elective surgeries.
• Acts as a resource and liaison for department staff and guests seeking information.

Skills

Typing 35 WPM

Insurance verification

Customer service

Education

High School Diploma or GED

Job description

Overview

Desert Regional Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Desert Regional Medical Center, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance.

The Available Plans And Programs Include

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note

Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Job type: Per Diem

Shift: Rotate

Hours

GENERAL DUTIES:

The Patient Service Representative II greets patients and visitors in person or on the telephone; obtains demographic, financial and medical information for registration and identification, coordinates and assists in the completion of all activities relating to patients' finances, to facilitate the collection and distribution of information and to expedite a smooth and timely billing and collection process while adhering to department policies and procedures. Access to demographic information and limited patient health information related to job function.

The Patient Service Representative obtains, monitors and expedites the necessary authorizations and approvals for hospital outpatient services and/or elective surgeries per the designated insurance carriers.

Acts as a resource and liaison for employees within the department, as well as other inter-related hospital staff and all "guests" that need assistance or information.

Qualifications

Required:

High School Diploma or GED One to three years recent experience in acute care hospital registration or business office environment. Knowledge in Medicare, Medi-Cal and third party billing and collection procedures. Type a minimum of 35 WPM Experience or knowledge in admissions, registrations and insurance verification is essential.

Organization Description Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

, $25.00 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience,

High School Diploma or GED One to three years recent experience in acute care hospital registration or business office environment. Knowledge in Medicare, Medi-Cal and third party billing and collection procedures. Type a minimum of 35 WPM Experience or knowledge in admissions, registrations and insurance verification is essential.